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Duty of Care to Your Injured Employees

It is your responsibility to assist your injured worker with seeking first aid or medical treatment for their injury or illness.

The injured worker is entitled to nominate their own treating doctor or medical practitioner who will be responsible for a medical assessment of their injury, providing them with a medical certificate and medical treatment if required.

Early Claims Notification Requirements

Once an injury or work related illness has occurred you must notify GIO as soon as you become aware of it. You can notify us by either:

You are also required by law to ensure you keep track of work-related injuries and illnesses and acknowledge this in writing to the worker.

If an employee suffers a reportable accident you must notify WorkSafe WA immediately. Please refer to the WorkSafe WA website for more information on how to report an incident, including the types of injuries that must be reported and the legal requirements for the reporting of accidents.

How to Lodge an Insurance Claim

To lodge a workers compensation claim you need to:

Please provide the above forms and documentation to GIO within 5 working days from when the injured worker provided you with the signed and dated Employee Claim Form and first medical certificate. You can either:

  • Email:  wcclaimswa@gio.com.au or
  • Mail: GIO Workers Compensation, GPO Box B50, Perth WA 6838
  • Fax:  1300 553 488 or

GIO will respond, in writing, within 14 days of the claim being lodged. We encourage you to maintain contact with your injured worker and GIO to ensure all parties work together to achieve a successful outcome.

For more information, please refer to our help guide titled Procedures to be Followed After an Injury.