Duty of Care to Your Injured Employees

It is your responsibility to assist your injured worker with seeking first aid or medical treatment for their injury or illness.

The injured worker is entitled to nominate their own treating doctor or medical practitioner who will be responsible for a medical assessment of their injury, providing them with a medical certificate and medical treatment if required.

How to Lodge an Insurance Claim

To lodge a workers compensation claim you need to:

Please provide the above forms and documentation to GIO within 5 working days from when the injured worker provided you with the signed and dated Employee Claim Form and first medical certificate. You can either:

  • Email:  wcclaimswa@gio.com.au or
  • Mail: GIO Workers Compensation, GPO Box B50, Perth WA 6838
  • Fax:  1300 553 488 or

GIO will respond, in writing, within 14 days of the claim being lodged. We encourage you to maintain contact with your injured worker and GIO to ensure all parties work together to achieve a successful outcome.

For more information, please refer to our help guide titled Procedures to be Followed After an Injury or call us on 13 10 10.

Frequently asked questions
for Workers Compensation