Updating a claim lodged on GIO’s system

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Please note all new claims should now be lodged via the new channels here

Following receipt of a new insurance claim, you will be provided with a claim number. Ensure that this number is written on all claims documentation, and forward this information to GIO by either:

  • Mail:        GIO - Agent for the NSW WorkCover Scheme, GPO Box 1464 Sydney NSW 2001
  • Fax:         1300 733 677
  • Email:      wcclaimsnsw@gio.com.au

Updating a claim lodged on GIO’s system

If you currently have a claim with GIO, we will continue to manage your claim.

You can find relevant forms and resources here.

To discuss a current claim please contact your claims advisor.

If you have a claim (open or closed) that was previously managed by CGU, QBE or Allianz please contact us on:

Phone: 13 10 10

Email: wcclaimsnsw@gio.com.au

Frequently asked questions
for Workers Compensation

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