Provided you are the first registered owner and your car is continuously insured under GIO Platinum Car Insurance from within 13 months of your car's purchase until the time of the total loss. We will replace your car with one of the same make and model (or similar make and model if the same isn't available), or pay you the reasonable replacement cost
The ongoing impacts of COVID-19 have resulted in increased call wait times
Thanks for your understanding, and we ask that you extend your patience and kindness to our call centre staff. GIO customers can make or track claims, update details and perform a range of other tasks online for certain product and claim types, quickly and easily.