About GIO

Since 1927, GIO has helped generations of customers feel better protected to navigate the uncertainties of life with our range of trusted insurance products.

We know it's important to plan ahead for the unexpected and feel in control if things go wrong which is why we offer a dedicated 24/7 claims service.

No-one can predict when things will take a turn for the worse and being in a situation where you have to claim is stressful enough, so we’ve made it as easy as possible.

We’re available around the clock if you want to call and speak to someone, make a claim online or even try out our innovative claims app.

Like the reliable partner we are, we've also established a vast and efficient repair network that offers lasting value with a lifetime repair guarantee on all building and vehicle authorised repairs.

With a history like ours, we know you can trust us to get the job done, just like we have been for 90 years.



GIO Australia is founded as the Government Insurance Office in 1927. It was set up by the Government Insurance Act of New South Wales to provide workers' compensation insurance under the Workers' Compensation Act of 1926 to take over activities previously carried out by the NSW Treasury Insurance Branch. 


The Workers’ Compensation Act is amended to allow the selling of life insurance.


The name GIO Australia is adopted to reflect the business nationwide.


An association with the Home Building Society in Western Australia is formed and GIO Australia’s personal and life insurance products become available through 30 Home Building Society outlets.


GIO Australia is listed on the Australian Stock Exchange following a public and institutional offer.


AMP acquires a majority shareholding (57.47%) in GIO Australia Holdings Limited and GIO becomes a listed subsidiary of AMP Limited. At the time, GIO has nearly $10 billion in assets under management, a significant customer base and a growing retail market share. 


Suncorp Group acquires AMP’s general insurance interests, including GIO General Limited.


GIO is confirmed as a major partner with Wheelchair Sports NSW.


GIO becomes an official supporter of Youngcare an organisation that helps the care of young Australians at home. 


GIO announces a major sponsorship deal with NSW Rugby Limited and becomes the inaugural platinum partner of TAD Disability Services NSW.


Suncorp Group’s general insurance businesses in Australia are transferred to AAI Limited and now, AAI Limited trading as GIO, issues GIO general insurance products. 


GIO announces two major deals sponsoring the Canberra Stadium, home to the Canberra Brumbies and the Canberra Raiders, and Disability Sports Australia.


A new version of the innovative GIO Claim Mate app, originally launched in 2013, is released allowing customers to make a claim quickly and easily for damage to their car or caravan.