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Select your policy and we’ll let you know how you can renew, make payments, access documents and more.

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Manage your insurance in a touch

With the GIO App, you’ll know you can manage your insurance policies from your smartphone. Make and track claims, update personal details, renew policies, and more.

Ways to get in touch

Give us a call on

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Monday - Sunday
8am - 7pm AEDT
Closed on national public holidays

Got a question?

Ask George, the GIO Virtual Assistant.

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8am - 9pm, 7 days (except national public holidays)

9am - 5pm national public holidays

Message GIO at your own pace with the GIO App

GIO Messaging is a convenient way to get the support you need, without the hassle of waiting by the phone.

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Get in the know

Know more

Tips on getting the most from your home and contents insurance

Home and contents insurance isn’t set and forget. Make sure your home and contents insurance is up to date, so that if you need to claim you’re still fully covered.

Your guide to electric vehicles in Australia in 2023

The electric vehicle market continues to expand, with several new models set to launch in 2023.

How to add another driver to your car insurance

Knowing how to add another driver to your car insurance may help avoid unnecessary costs if an insured event ever occurs and you’re not the one driving.

FAQs

Extra help and support

We understand that sometimes our customers need extra care and support at different points in their lives. We also know that everyone’s situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Find out more

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