We use cookies and other related technologies to improve and tailor your website experience. See our Cookie & Data Policy.
Supporting our customers through COVID-19
We know these are challenging times. And you know that we’re here to support you.
Before you get in touch
The help you need might be just a click away. Before you contact us, select a product from the drop-down list below and explore our most popular queries to find a quick solution.
Need to call us?
Help us save you time by directing you to the right department.
Need to email us?
Manage your policy online
Did you know you can view and manage your GIO policy online?
Online services are available for the following products:
Home and Contents Insurance
Comprehensive Car Insurance
Landlord Insurance
Comprehensive Motorcycle Insurance
Caravan Insurance
Find your policy
Don’t know your policy number? Find it online now.
Claim online
We’ve made making a claim online easy.
You can make a claim for these policies online:
Home and Contents Insurance
Comprehensive Car Insurance
Landlord Insurance
Comprehensive Motorcycle Insurance
Caravan Insurance
For all other policy claims
Need your Certificate of Currency?
Request a copy of your Certificate of Currency and we’ll make sure you receive it within 4 business hours.
Customers in need of extra help and support
We understand that sometimes our customers need extra care and support at different points in their lives.
We also know that everyone’s situation and needs will be different. We are commited to looking after your needs with sensitivity, dignity, respect and compassion.
