Can I track my claim online?
My Insurance Centre shows claims information for Home and Contents, Landlord, Car, Motorcycle and Caravan Insurance, allowing you to track claims for those policies. If you haven’t yet registered for My Insurance Centre, you can easily do so via the login screen.
Claims information is not available for CTP, Commercial Motor Vehicle, Boat, Business, Accidental Injury, Accidental Death, Workers Compensation, Funeral and Travel Insurance policies. For more information on claims for these products, please call us on 13 10 10.