NEW GIO Home Assist

Assistance from any of the following tradespersons, in the event of a home emergency. Some geographical limitations apply.

Limits and exclusions apply, please refer to the PDS and read the GIO Home Assist T&Cs for more information.

Plumber Electrician Locksmith Carpenter

  • No excess payable
  • 3 emergency call-outs during the policy period
  • Repair materials covered up to $50
  • Up to 2 hours emergency assistance per call-out
  • Trusted list of tradespersons

New GIO Home Assist

GIO Home Assist - currently free with a new Home Building Insurance policy (excl. Landlord) — is an optional cover that can offer you help from a plumber, electrician, locksmith or carpenter in a home emergency. So if you’ve had GIO Home Assist added to your policy for 24 hours or more and you come home to something unexpected, like a burst pipe or blown fuse, we can help get it sorted ASAP.

CURRENT OFFER

FREE 1 YEAR GIO HOME ASSIST
With a new GIO Home Insurance policy.

Offer ends 30/09/2021.
Conditions apply.

How GIO Home Assist Works

If you’re eligible GIO Home Assist and you have selected GIO Home Assist as an optional cover on your home insurance policy for 24 hours or more, you can call us on 13 14 46, 24 hours a day, 7 days a week for a home emergency.

For home emergencies, call us on 13 14 46, 24 hours a day, 7 days a week.

GIO understands that when a home emergency happens you need support to get things back up and running as quickly as possible.

If you encounter a sudden and unforeseen incident which requires the urgent attention of a plumber, electrician, locksmith or carpenter we can arrange for help to be provided.

What happens next?

Our support team will talk to you directly to assess the emergency over the phone and will arrange for assistance to be provided as quickly as possible. 

If the attending tradesperson is unable to complete the required repairs within the emergency call-out period (i.e. up to a period of up to 2 hours). You will be informed of the potential options for completing the repairs (Terms and Conditions apply).

For full details of what is and isn’t covered, please refer to the relevant PDS and GIO Home Assist T&Cs.

You must hold an GIO Home Insurance policy to be eligible for GIO Home Assist. Some geographical limitations apply to availability of cover. GIO Home Assist is only available to you 24 hours after adding the option to a new or existing policy. Terms and Conditions apply.

How to get GIO Home Assist

GET A QUOTE FOR

Home Insurance

GET A QUOTE

When you get a new GIO Home Insurance quote, just select the Excess-Free Glass Optional Cover.

  • No excess payable
  • 3 emergency call-outs during the policy period
  • Repair materials covered up to $50
  • Up to 2 hours emergency assistance per call-out
  • Trusted list of tradespersons

People also ask

New GIO Home Assist

GIO Home Assist - currently free with a new Home Building Insurance policy (excl. Landlord) — is an optional cover that can offer you help from a plumber, electrician, locksmith or carpenter in a home emergency. So if you’ve had GIO Home Assist added to your policy for 24 hours or more and you come home to something unexpected, like a burst pipe or blown fuse, we can help get it sorted ASAP.