Landlord Insurance

Know your property is covered against a range of devastating events, including extreme weather, malicious tenant damage and loss of rent.

What is Landlord Insurance?

Landlord Insurance covers an investment property, its contents, or both, if an insured event causes loss or damage. Covered incidents include weather events like storm or fire, as well as things like malicious damage by tenants and loss of rent due to tenants defaulting.  

Cover includes:

loss and damage caused by events like flood, storm and fire

theft, vandalism and malicious damage by tenants or guests

accidental glass breakage, including glass in windows, doors and skylights, as well as fixtures like mirrors (when you have Property cover)

Up to $20 million legal liability for injury or property damage to third parties, and

Landlord Property Insurance

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Covers the building and permanent fixtures and fittings.

Comes with Safety Net Property Protection and cover for loss of rent. Also includes cover for tenant default, up to $5,000.

Landlord Contents Insurance

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Covers the property's unfixed household goods and furnishings that are owned by the landlord, including carpets and blinds.

Is your property a unit?

Contents Insurance also covers loss of rent, tenant default, contents on common property (up to $1,000), and certain unit fittings.

Landlord Property & Contents Insurance

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Includes all the features and benefits of Landlord Property Insurance and Landlord Contents Insurance in one bundle.

Combine them and receive a discount of up to 15%

Looking for more detail? Information provided is general advice only and doesn't take into account your particular objectives, financial situation or needs. Conditions, exclusions and limits apply. Read the Product Disclosure Statement before making a decision about this insurance. The Target Market Determination is also available.

HOME BUILDING CALCULATOR

Estimate the cost to rebuild

This calculator can help you work out the estimated rebuild cost of your building to help you choose your sum insured.

GIO Home Building Calculator 

Repairs Guaranteed

GIO offers a lifetime guarantee on authorised repairs to your property – trust us to get the job done 

Accidental damage at the property

This covers losing, breaking or damaging something by accident at your property, for example by dropping, knocking over or spilling something without intent.

Motor burnout

Covers electric motors in household equipment and appliances under 11 years old when they burnout or fuse. This includes things like the motor in your fridge, air conditioning unit or swimming pool pump.

This calculator

This calculator has some questions included that you may not find in other calculators, which will impact the estimate that is calculated.

Unit Fittings

If contents are insured in a unit we cover the fittings that aren’t legally part of the building according to the relevant state or territory law such as lino, floating wooden floors, air conditioners for the sole use of your tenants and wall paint and paper in New South Wales.

Tenant default

This covers loss of rent if your tenant leaves the property without notice or stops paying the rent while in the property. It provides cover up to $5,000 for up to 14 weeks, if you have a written rental agreement on a fixed term basis, or 2 weeks if you have a written rental agreement on a periodic basis.

Loss of rent - contents

If an insured event damages the contents in the unit such that it cannot be lived in, we'll pay the weekly rental amount for the time it should take to repair or rebuild the contents so the unit can be lived in again. For up to 52 weeks and up to 10% of your contents sum insured (the amount you insured your contents for).

Tenant default

This covers loss of rent if your tenant leaves the property without notice or stops paying the rent while in the property. It provides cover up to $5,000 for up to 14 weeks, if you have a written rental agreement on a fixed term basis, or 2 weeks if you have a written rental agreement on a periodic basis.

Loss of rent - property

If the property can't be lived in after an insured event, we'll pay the weekly rental amount for the time it should take to repair or rebuild the property so it can be lived in again. For up to 52 weeks and up to 10% of your property sum insured (the amount you insured your property for).

Safety Net Protection

This provides a buffer if the cost of repairing or rebuilding exceeds the amount you insured your property for, for example due to an unexpected building price surge, up to a further 25% of the property sum insured.

For example:

- If your property sum insured is $400,000 you'll be covered for an additional $100,000, or $500,000 in total where a claim for loss or damage to the property is covered.

New for old replacement

New for old means we will:

  • rebuild, replace or repair with new items or new materials that are reasonably available at the time of replacement or repair from Australian suppliers;
  • rebuild, replace or repair new for old regardless of age, with no allowance for depreciation.

Conditions apply. Please refer to the PDS for more detail.

Flood

Flood means the covering of normally dry land by water that has escaped or been released from the normal confines of things like a lake, river or other natural watercourse. It doesn't include high tides, waves and other movements of the sea like storm surges and we don't cover retaining walls, sea walls, garden borders and free standing outdoor walls.

Storm surge

Storm surge means a rush of water onshore associated with a low pressure system and caused by strong winds pushing on the ocean’s surface. It does not include actions or movement of the sea. The Loss or damage caused by storm surge must happen at the same time as the other insured damage caused by storm.

Storm

Storm means a storm, cyclone or severe atmospheric disturbance. It can be accompanied by strong winds, rain, lightning, hail, snow or dust. Damage caused by the sea is not considered "storm damage" on its own, but is covered if it happens at the same time as damage by the storm.

Lightning

Lightning, including associated power surges, will be covered providing a qualified repairer gives written confirmation to show lightning as the cause of loss or damage and the Australian Government Bureau of Meteorology has a record of lightning in the area.

Fire (including bushfire)

Fire is considered burning with flames and also includes damage from heat, ash, soot and smoke that is the direct result of a fire within 100 metres of the insured address. Arcing, scorching and cigarette burns are not fire damage unless a fire spreads from the initial burn spot.
If there is a bushfire in your area, we will also cover the extra costs of replacing water in any tank, container, pool, spa or other water storage vessel that has been used to limit the spread of bushfires at your address, and the cost of cleaning any fire retardant off your home. The most we will pay under this extra costs cover is $1,000 for any one incident.

Earthquake and Tsunami

We cover damage caused in the first 72 hours after an earthquake or tsunami. A tsunami is not considered an action or movement of the sea.

Theft or burglary

Theft or burglary occurs when someone enters the insured address without your consent and steals or intends to steal items. We don't cover loss or damage caused by anyone living at the address.

Accidental glass breakage

Glass breakage that occurred by accident, i.e. without intent, is covered. It includes things like windows, fixed mirrors, sinks and glass parts of fixed cooking appliances. It doesn't include things like greenhouses, drinking glasses and chips or scratches to the surface of the glass.

Escape of liquid

This covers sudden leaks of liquid like overflow or bursting from white goods, pipes and drains, tanks, swimming pools or waterbeds. It doesn't cover damage from the gradual process of liquid escaping, wear and tear, mould and rot nor does it cover liquid leaking from portable items or shower areas.

Impact

We cover damage which occurs at the insured address when hit by an object such as a tree, car and even space debris. It doesn't cover trees being cut back, cut down or moved by you or for you.

Damage by an animal

We cover damage caused by an animal that becomes accidentally trapped inside the home. It excludes animals allowed onto the address and things like insects, vermin or rodent damage nless caused during a fire or escape of liquid like a water main bursting.

Explosion

We cover damage caused by an explosion but we don't cover the cost to repair or replace the tank or container that exploded.

Riot and public disturbance

We cover loss or damage caused by riot, civil commotion or public disturbance, for example when a violent crowd moves down your street. We don't cover damage caused by someone who entered the property with consent.

Malicious acts and vandalism

This includes acts that were committed with intent to damage for example vandals breaking your letterbox or painting graffiti on the walls of the insured address.

Included features

You can claim for these after an insured event has occurred

Additional covers

You can claim for these independently of an insured event occurring

Item limits

Some specific items have fixed claim limits, while others have flexible limits that can be increased on request. The limit is the most we can pay when you make a claim.

Optional covers

Depending on which level of cover you choose these may be automatically included as standard, or available to add on to your policy for an additional cost

Lifetimee guarantee on authorised repairs

When we repair or rebuild your home, we guarantee the quality of materials and workmanship of that work for the lifetime of your home if we authorise, arrange and pay the builder or repairer directly for this work.

New for old replacement

If your home is damaged, or your contents are damaged beyond repair or stolen, we'll rebuild, replace or repair with new items or new materials regardless of age.

New for old replacement

If your home is damaged, we'll rebuild, replace or repair it with new items or new materials regardless of age.

New for old replacement

If your contents are stolen or damaged beyond repair, we'll rebuild, replace or repair with new items or new materials regardless of age.

Temporary accommodation costs - home owners

If you can't live in your home after an incident covered by your policy, we'll pay for your reasonable temporary accommodation costs – up to 10% of your home sum insured (15% with Platinum cover) - until the home is rebuilt or repaired to a liveable condition.

Storage of undamaged contents

If you make a claim for your contents after an event and we agree that you also have undamaged contents that cannot be kept at your home, we'll pay the reasonable cost to store the undamaged contents until they can be kept at your home.

Costs to re-establish important documents

We'll cover the costs to re-establish documents like birth and marriage certificates, driving licences, passports, jewellery valuations, wills and the land title to your home.

Mortgage discharge costs

If we pay a claim for your home to a credit provider that fully repays your home loan, we'll pay the administrative and legal costs of discharging the mortgage or deleting the mortgagee from the land title on your home.

Supplementary living expenses

If your home is unliveable after an event we'll cover any reasonable increase in normal living expenses which are necessary to maintain your normal standard of living until your home is liveable or you are permanently relocated.

Temporary accommodation costs - tenants and strata owners (Contents only)

If you can't live in your home, that you own, after an incident covered by your policy, we'll pay for your reasonable temporary accommodation costs until the home is rebuilt or repaired to a liveable condition. If you are a tenant, we will pay any reasonable extra rent costs for your temporary accommodation while it is being repaired or rebuilt.

Loss of renewable energy supply

Covers electricity costs that you start to incur if your alternative green energy generation equipment is lost or damaged by an insured event and is unable to supply power.

Environmental improvements

This covers the purchase and installation of environmental improvements like a rainwater tank, solar system or compost equipment. This only applies if the accepted claim is for damage worth over 80% of your home sum insured, your home doesn't already have the environmental equipment, we've authorised home repairs and you sought our agreement prior to purchasing or installing the relevant equipment.

Garden and plant damage

We'll pay the cost to replace trees, shrubs, plants, hedges or garden beds at your home after an event with ones that we consider are reasonably similar. This doesn’t include damage to lawns, grass or pot plants and excludes damage caused by a storm, flood or escape of liquid.

Debris removal

We’ll pay the reasonable and necessary costs of demolishing and removing the damaged parts of your home in order to repair it. It doesn’t include removal of tree stumps and roots in the ground or debris, like fallen trees, that haven’t damaged your home.

Make safe repairs and other rebuilding costs

This covers temporary work to make your home safe, professional services such as architects or surveyors and work to make damaged parts of your home meet current building regulation compliance (providing your home complied before it was damaged).
It doesn’t cover the removal of tree stumps and roots in the ground, removal of trees and branches that haven’t damaged your home, or work on undamaged areas of the home.

Contents in commercial storage (Contents cover only)

If you have contents in a secure commercial storage facility we'll cover them for a maximum of 365 consecutive days for loss or damage by an insured event as long as the facility is lockable, only accessible by you or someone authorised by you, and is fully enclosed by walls (including doors), floor and roof.

Contents in transit (Contents cover only)

If you're permanently moving to a new address in Australia, we'll cover your contents while they're being moved, for loss or damage caused by: fire; flood; collision, overturning, accident or theft of the vehicle carrying them.

Contents on common property - unit owners

For unit owners only. We cover contents permanently fixed on or to common property of your residential complex on the same basis as if they were part of your home.

Contents temporarily removed

This covers your contents when you temporarily move to live at another Australian residence, for up to 180 days, or when held in a bank deposit box in Australia.

Platinum contents - cover anywhere in Australia and New Zealand

Provides cover for accidental loss or damage to your contents, including portable valuables, anywhere in Australia and New Zealand when temporarily removed for up to 180 days. Includes jewellery and watches you list on your contents policy when being worn or held securely in a safe, for up to 100 days.

Visitors' contents

Provides cover for loss or damage to contents owned by invited visitors staying at your home for up to 30 consecutive days.

Food and medication spoilage

We cover spoilage of refrigerated food, frozen food and refrigerated medicine at your home (no excess applies) caused by:
- an insured event
- the sudden escape of refrigerant fumes
- electrical or electronic breakdown, failure or malfunction
- the public electricity supply failing to reach your home.

Security attendance fees

We’ll pay the fee (no excess applies) charged by your security provider to respond if your monitored alarm is activated by an illegal or attempted break in, or a malicious act or vandalism providing you supply evidence that it triggered the alarm. False alarms, like those triggered by a pet, and unknown triggers are not covered. Also referred to as security attendance fees.

Transaction fraud cover

We provide cover if your credit cards or other financial transaction cards are physically stolen from your home and used fraudulently, less any amount covered by your transaction card provider. No excess applies.

Lock replacement

We cover the necessary costs of replacing or recoding locks to the external doors or windows of your home or unit if the keys to those locks are stolen anywhere in Australia or New Zealand. No excess applies.

Leak exploration costs

We'll pay the cost of locating the source of the liquid escaping or overflowing at the home and repair and restore the damage caused by our exploratory work.

Uninstalled fittings, fixtures and materials

You're covered for uninstalled building fittings, fixtures and materials like uninstalled kitchen cabinets or taps if they are stored in a locked and secure building at your home.

Home office equipment - business use

This covers office equipment kept at your home for business use which is of a clerical nature only, for example a desk or office chair.

Tools of trade - business use

This means tools or equipment used for any business activity except for home office equipment.

Money, vouchers and cashable items

This includes cash, smart cards, phone cards, documents able to be cashed or traded, vouchers, money orders or stamps (not in a set or collection).

Jewellery & watches (Flex)

This covers jewellery and watches at your home only. It has a flexible limit which you can choose to increase for an additional cost. To cover jewellery and other items away from home, consider Portable Valuables - see optional covers.

Art & antiques (Flex)

This includes paintings, pictures, works of art, antiques, sculptures, ornaments and art objects. It has a flexible limit which you can choose to increase for an additional cost.

Collections & memorabilia (Flex)

This includes collections, sets and memorabilia, including stamps, stamp collections, collector’s pins, medals and currency no longer in circulation. It has a flexible limit which you can choose to increase for an additional cost.

Motor burnout

Cover for electric motors in household equipment and appliances that are equal to or less than 10 years old when they burnout or fuse. This includes things like the motor in your freestanding fridge.

Motor burnout

Cover for electric motors in household equipment and appliances that are equal to or less than 10 years old when they burnout or fuse. This includes things like the motor in your freestanding fridge.

Motor burnout

Cover for electric motors in household equipment and appliances that are equal to or less than 10 years old when they burnout or fuse. This includes things like the motor in your freestanding fridge.

Accidental damage at home

This covers you if you lose, break or damage something by accident at your home for example by dropping, knocking over or spilling something without intent.

Accidental damage at the property

This covers you if you lose, break or damage something by accident at your home for example by dropping, knocking over or spilling something without intent.

Safety Net home protection (Home cover only)

This provides a buffer if the cost of repairing or rebuilding exceeds the amount you insured your home for.

If your claim is covered we will pay up to a further percentage of the home sum insured to:

  • repair or replace the home; or
  • pay you the amount quoted by a member of our builder supplier network to repair or replace the home.

For example:
- With a 25% Safety Net, if your sum insured is $400,000 you'll be covered for an additional $100,000, or $500,000 in total.
- With a 30% Safety Net, if your sum insured is $400,000 you'll be covered for an additional $120,000, or $520,000 in total.

 

Portable valuables (Contents cover only)

Provides cover for items normally carried with you away from home like your mobile phone, jewellery, camera, tablet or laptop. It also includes sports equipment when not in use except for your bicycle which is covered when in use providing you aren't pace-making or racing (max $1,000 per item, and total up to your sum insured).

Injury to pet dogs and cats

Provides up to $2,000 for necessary vet treatment if your pet dog or cat is injured in an accident anywhere in Australia. It doesn't include illness or pre-existing conditions but does cover things like tick bites and tick poisoning.

Domestic workers compensation

This optional cover is only available for ACT and WA residents only. This covers your legal liability to pay workers compensation to your domestic employee, i.e. a gardener or cleaner working in your home, if your employee is injured while working for you during the period of insurance. The terms and extent of cover are those set out in the relevant workers compensation laws of the state or territory of your home.  Available with Home only or Home and Contents cover.

NEW Excess-Free Glass

Whether it’s a shower screen, window, fixed mirror or skylight, broken glass be expensive and time consuming to sort out. This optional cover can help take care of it quickly, without you having to pay an excess. Available with Home Insurance.

NEW GIO Home Assist

GIO Home Assist can offer you help from a plumber, electrician, locksmith or carpenter in the event of a home emergency. So if you’ve had GIO Home Assist added on your policy for 24 hours or more and you come home to something unexpected like a burst pipe or blown fuse, we can help get it sorted ASAP. Available with Home Insurance.