Once roadside assistance is requested, we may send you an SMS with a link to track the location of your roadside assist service. The availability of live tracking can vary based on where you are.
To access this service
Optional cover
GIO Roadside Assist
Roadside Assist is available as an optional cover with GIO Platinum or Comprehensive Car Insurance.
NEW! Live tracking feature
Live tracking is available for our GIO Roadside Assist customers. To access this service, you’ll need a smartphone with an internet connection.
How much does Roadside Assistance cost?
Add GIO Roadside Assist to your Platinum or Comprehensive Car Insurance for less than $95 PER YEAR with no joining fee and you’re covered 24/7 Australia-wide.
We don’t provide GIO Roadside Assist services within the first 24 hours of you purchasing or adding cover. For full coverage details, please see the Terms and Conditions.
How much does Roadside Assistance cost?
Add GIO Roadside Assist to your Platinum or Comprehensive Car Insurance for less than $95 PER YEAR with no joining fee and you’re covered 24/7 Australia-wide.
We don’t provide GIO Roadside Assist services within the first 24 hours of you purchasing or adding cover. For full coverage details, please see the Terms and Conditions.
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If the car is broken down, we’ll tow it to an accredited repairer up to 20km from the breakdown location, for no extra charge. If there’s no such repairer within 20kms, we’ll tow it to the nearest one up to 100kms away. All additional towing and any repair costs are your responsibility and payable at the time of the service.
If your keys are locked in the car, or lost but not stolen, we’ll pay up to $250 to get your spare key to you, or otherwise arrange access to your car.
Help jump starting your battery or subject to availability, arrange a replacement battery.
Emergency fuel delivery up to $10 to get you to the nearest petrol station.
24/7 roadside assistance for your car, regardless of who's driving it.
Tyre changes or help getting your car to an approved tyre outlet.
NEW CUSTOMERS
Buy a GIO Platinum or Comprehensive Car Insurance policy
Roadside Assist is only available as an optional cover with GIO Platinum or Comprehensive Car Insurance. Get a quote today and add this to your cover.
EXISTING CUSTOMERS
Add Roadside Assist to an existing policy
If you’re an existing customer, call 13 10 10 to add Roadside Assist as an optional cover to your Comprehensive or Platinum Car Insurance policy. Or you can log in and add it yourself when your policy is due for renewal.
Broken down?
If you have GIO Roadside Assist on your policy and need help
Call us 24/7 on 1800 386 398
To access this service
Once roadside assistance is requested, we may send you an SMS with a link to track the location of your roadside assist service. The availability of live tracking can vary based on where you are.
