To access this service

Once roadside assistance is requested, we may send you an SMS with a link to track the location of your roadside assist service. A stable internet connection is required and the availability of live tracking can vary based on where you are.

Optional cover

 
GIO Roadside Assist


Roadside assistance, 24/7, Australia-wide. Available as an optional cover with GIO Platinum or Comprehensive Car Insurance.

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NEW! Live tracking feature

Live tracking is available for our GIO Roadside Assist customers. To access this service, you’ll need a smartphone with an internet connection. 


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How much does Roadside Assistance cost?

The price of GIO Roadside Assist varies depending on where you live, but you won’t pay more than $95 a year. Contact us to get a clearer idea of what it might cost you.

With no joining fee and the option to easily add or remove it from your Platinum or Comprehensive Car Insurance policy, Roadside Assist is a simple and affordable way to stay covered 24/7 on roads Australia-wide. 

We don’t provide GIO Roadside Assist services within the first 24 hours of you purchasing or adding this cover to your policy. For full coverage details, please see the Terms and Conditions.

Offer

   Free 12 months GIO Roadside Assist

When you purchase a new GIO Comprehensive or Platinum car insurance policy. Offer ends 7 March 2022.
T&C’s apply.

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Roadside Assist cover benefits

How to get Roadside Assist

NEW CUSTOMERS

Current offer

Free 12 months GIO Roadside Assist

When you purchase a new GIO Comprehensive or Platinum car insurance policy. Offer ends 7 March 2022. T&C’s apply.

Get a quote

EXISTING CUSTOMERS

Add Roadside Assist to an existing policy

If you’re an existing customer, call 13 10 10 to add Roadside Assist as an optional cover to your Comprehensive or Platinum Car Insurance policy. You can also log in and add it yourself when your policy is due for renewal.

Broken down?

If you have GIO Roadside Assist on your policy and need help

Call us 24/7 on 1800 386 398

Know more with GIO

Why it’s important to have roadside assistance

On-call 24-hour assistance could be helpful for many of life’s issues. Explore how roadside assistance can help with your broken-down vehicle, leaving you with one less thing to deal with.

READ MORE

What you need in your car emergency kit

It doesn’t matter if you’re heading to work or planning the road trip of a lifetime, don’t leave home without a car emergency kit – Find out more.

Read more

Common car breakdown scenarios and how to avoid them

If you’ve ever experienced a car break down, chances are it’s happened at an inconvenient time. Be better prepared and find out how roadside assistance might get you back on the road, sooner.

Read more

FAQs

People also ask


** Offer ends 7 March 2022. T&C’s apply.

To access this service

Once roadside assistance is requested, we may send you an SMS with a link to track the location of your roadside assist service. A stable internet connection is required and the availability of live tracking can vary based on where you are.

Towing Australia-wide

If your car needs to be towed, we’ll tow it free of charge to an accredited repairer up to 20kms from the breakdown location. If there is no accredited repairer within 20kms, we’ll tow your vehicle to the nearest accredited repairer up to 100kms from the breakdown. Additional towing costs and any repair costs are your responsibility

Battery support

Battery replacements are subject to availability. Whilst we don’t cover the cost of the replacement battery, we can arrange for one to be supplied as part of our service.