GIO Roadside Assist


Roadside assistance, 24/7, Australia-wide. Available as an optional cover with GIO Platinum or Comprehensive Car Insurance.

OVERVIEW

How much does Roadside Assistance cost?

The price of GIO Roadside Assist varies depending on where you live, but you won’t pay more than $95 a year. Contact us to get a clearer idea of what it might cost you.

With no joining fee and the option to easily add it to your Platinum or Comprehensive Car Insurance policy, Roadside Assist is a simple and affordable way to stay covered 24/7 on roads Australia-wide. 

We don’t provide GIO Roadside Assist services within the first 24 hours of you purchasing or adding this cover to your policy. For full coverage details, please see the Terms and Conditions.

Roadside Assist mobile map

To access this service

Once roadside assistance is requested, we may send you an SMS with a link to track the location of your roadside assist service. A stable internet connection is required and the availability of live tracking can vary based on where you are.

New! Live tracking feature

Live tracking is available for our GIO Roadside Assist customers. To access this service, you'll need a smartphone with an internet connection.

BENEFITS

Roadside Assist cover benefits

EXTRA ASSISTANCE

How to get Roadside Assist

New Customers

Buy a GIO Platinum or Comprehensive Car Insurance policy

Roadside Assist is only available as an optional cover with GIO Platinum or Comprehensive Car Insurance. Get a quote today and add this to your cover.

Get a quote

Existing Customers

Add Roadside Assist to an existing policy

If you’re an existing customer, call 13 10 10 to add Roadside Assist as an optional cover to your Comprehensive or Platinum Car Insurance policy. You can also log in and add it yourself when your policy is due for renewal.

Log in to your account

Broken down?

If you have GIO Roadside Assist on your policy and need help

Call us 24/7 on 1800 386 398

IN THE KNOW

Know more with GIO

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FAQs

People also ask

To access this service

Once roadside assistance is requested, we may send you an SMS with a link to track the location of your roadside assist service. A stable internet connection is required and the availability of live tracking can vary based on where you are.

Towing Australia-wide

If your car needs to be towed, we’ll tow it free of charge to an accredited repairer up to 20kms from the breakdown location. If there is no accredited repairer within 20kms, we’ll tow your vehicle to the nearest accredited repairer up to 100kms from the breakdown. Additional towing costs and any repair costs are your responsibility

Battery support

Battery replacements are subject to availability. Whilst we don’t cover the cost of the replacement battery, we can arrange for one to be supplied as part of our service.