The GIO App

Your insurance at your fingertips

With the GIO App, you’ll know you can manage your insurance policies from your smartphone. Make and track claims, update personal details, renew policies, and more.

Available on App Store Logo Get it on Google Play Logo

Make and track claims

Claiming is simple with the GIO App.

You can track your claim once it’s lodged, so you will always know what’s happening. And our Virtual Assistant can help with any questions you may have. 

Manage your policy

Make sure everything on your policy is correct, from personal info like your name and address to things listed drivers for your car insurance — and you can get right to it, rather than waiting in  queue.

You can also access policy documents like your PDS and Certificate of Insurance, so you know all the info you need is right there in your pocket

Chat with our Virtual Assistant

Our AI-powered assistant can help you get answers to your GIO questions. And once you’re logged into the app it knows who you are and which policies you have, so it can offer personalised info like renewal dates. 

Receive notifications

Ensure you never miss a renewal date with helpful notifications. You can also receive claim-related notifications —like letting you know that your repairs are complete and that your car is ready to collect.

Stay in the know with the GIO App. 

Get weather alerts

The app lets you opt in or out of receiving weather alerts for your insured address.

If your house is at risk of being hit with something like severe rain, hail or strong wind, we’ll let you know.

GIO Messaging –
New App Feature

GIO Messaging is a convenient way to get the support you need, without having to wait for a real-time connection.

You have the freedom to start, pause and resume the conversation in your own time.

Stay secure

Your privacy and security are important to you — so they’re important to us, too.


Log in safely and securely with Touch ID or Fingerprint ID for Apple and Android devices. 

Face ID

Log in using facial recognition on your iPhone X or other compatible device. 

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