Our Repair Partners

At GIO, we are committed to delivering the highest level of service for our customers. Our network of trusted repairers are a pivotal part of this promise - they share our commitment to exceptional customer service and high-quality, cost-effective repairs.

The Suncorp Panel Repairer Agreement is the bedrock of our shared commitment to our customers. It supports the principles and provisions of the Motor Vehicle Insurance and Repair Industry Code of Conduct, of which GIO is a proud signatory, and creates a transparent and cooperative relationship by clearly setting terms and conditions for both parties.

Vehicle Repairer Standard Certified Repair Facility

Becoming a member of the Suncorp Panel Repairer network

While the most recent round of Agreements has been finalised, applications may still be made by sending an email to: SuncorpSpiR@suncorp.com.au

Eligibility to become part of the network is based on a range of factors, including:

  • Your geographic location
  • Customer service standards that you offer
  • Compliance against our Suncorp Panel Repairer Standard
  • Your performance on previous GIO or Suncorp Group work referred to you
  • The type of repair work that you perform