Landlord Insurance

This provides a buffer if the cost of repairing or rebuilding exceeds the amount you insured your home for.

If your claim is covered we will pay up to a further percentage of the home sum insured towards either:

• repair or rebuild of the home by our builder, when our builder is repairing or rebuilding
• the amount of our builder’s assessed quote to repair or rebuild the home, when your claim is being settled on this basis
• the amount of your builder’s assessed quote, when your claim is being settled on this basis.

See PDS for details.

If the property can't be lived in after an insured event, we'll pay the weekly rental amount for the time it should take to repair or rebuild the property so it can be lived in again. For up to 52 weeks and up to 10% of your property sum insured (the amount you insured your property for).

If the insured address is a unit which can't be lived in after loss or damage to your contents covered by your policy, we'll pay the weekly rental amount for the time it should take to repair or replace the contents so that the unit can be lived in again. For up to 52 weeks and up to 10% of your contents sum insured (the amount you insured your contents for).

This covers loss of rent if your tenant leaves the property without notice or stops paying the rent while in the property. It provides cover up to $10,000 for up to 14 weeks, if you have a written rental agreement on a fixed term basis, or 4 weeks if you have a written rental agreement on a periodic basis.

If your contents items are in a unit we cover household items that are permanently attached to the unit and your tenants use primarily for domestic purposes but excluding common property.

These may include:

• Lino or vinyl flooring
• Floating floors
• Air conditioners for the sole use of the unit owner or occupier
• Wall paint and paper.

For full details and for terms, limits and exclusions and the meaning of common property please refer to the PDS.

This covers losing, breaking or damaging something by accident at your property, for example by dropping, knocking over or spilling something without intent.

Covers electric motors in household equipment and appliances equal to or less than 10 years old when they burnout or fuse. This includes things like the motor in your fridge, air conditioning unit or swimming pool pump (depending on whether you have property or contents cover, or both).

‘Flood’ means the covering of normally dry land by water that has escaped or been released from the normal confines of a lake, dam, river etc. We do not cover loss or damage to retaining walls, sea walls, garden borders and free standing outdoor walls. Please check the PDS for more information on what constitutes a ‘flood’.

We do not cover loss or damage caused by actions or movements of the sea even if they occur during a storm, flood or storm surge.

Fire is considered burning with flames and also includes damage from heat, ash, soot and smoke that is the direct result of a fire within 100 metres of the insured address. Arcing, scorching and cigarette burns are not fire damage unless a fire spreads from the initial burn spot.

If there is a bushfire in your area, we will also cover the extra costs of replacing water in any tank, container, pool, spa or other storage vessel that has been used to limit the spread of bushfires in your area, and the cost of cleaning any fire retardant off your home. The most we will pay under this extra costs cover is $1,000 for any one incident.

Theft or burglary occurs when someone enters the insured address without your consent and steals or intends to steal items. We don't cover loss or damage caused by anyone living at the address.

Theft or burglary occurs when someone enters the insured address without your consent and steals or intends to steal items. We don't cover loss or damage caused by anyone living at the address.

Glass breakage that occurred by accident, i.e. without intent, is covered. It includes fixed glass in windows, doors, skylights and mirrors fixed to the home. It doesn't include things like glass in greenhouses, ceramic tiles, and chips or scratches to the surface of the glass.

Please read the PDS for full details of what is and isn’t covered.

New for old means:

New materials, new items;

New for old, regardless of age;

Same type, standard and specification as when new (or if not reasonably available, similar type, standard and specification).

For a full definition of ‘new for old’ and for how we settle home and contents claims, refer to the PDS.

Provides up to $20 million to pay compensation, including all associated legal costs, for death of or bodily injury to other people, or loss or damage to their property, resulting from an incident which happens during the period of insurance in connection with certain situations. Applies to home building insurance. Please read the PDS for full details of the terms, conditions and exclusions.

For example, with home building insurance, if someone's injured falling down your stairs, which you're held legally liable for, we cover damages (money paid to the victim as compensation) including all associated legal costs up to $20 million.

This covers losing, breaking or damaging something by accident at your property, for example by dropping, knocking over or spilling something without intent.