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Training Calendar

Please refer to the GIO Workers Compensation Training Courses or WorkSafe ACT website for training courses that are available to you.

For more information, please contact your GIO Relationship Manager or call GIO on 02 6281 8842 or visit the WorkSafe ACT website.

Risk Management Services

GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.

If you have an OHS or risk management question, access our Safety Guru.

Return-to-Work & Suitable Duties

A Personal Injury Plan (PIP) must be developed by GIO if it is likely that the worker will be incapacitated, partially or totally, for a period of more than 7 calendar days.

As part of the RTW process, an employer must provide suitable duties after an injury has occurred, as well as take part in vocational rehabilitation for the injured worker. Please complete a Return to Work Program form or call your GIO Case Officer. For more details, please visit the WorkSafe ACT website.

Suitable duties are developed in consultation with the injured worker's nominated treating doctor and must consider the worker's current work capacity and medical advice. 

Claims Reporting

We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:

  • Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
  • Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends.

To obtain access to these reporting tools, please contact your GIO Relationship Manager on 03 6235 8917.

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Frequently asked questions
for Workers Compensation