Risk Management Services
GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.
If you have an OHS or risk management question, access our Safety Guru and our Risk Management team will be in touch.
Return-to-Work & Suitable Duties
A Personal Injury Plan (PIP) must be developed by GIO if it is likely that the worker will be incapacitated, partially or totally, for a period of more than 7 calendar days.
As part of the RTW process, an employer must provide suitable duties after an injury has occurred, as well as take part in vocational rehabilitation for the injured worker. Please complete a Return to Work Program form or call your GIO Case Officer. For more details, please visit the WorkSafe ACT website.
Suitable duties are developed in consultation with the injured worker's nominated treating doctor and must consider the worker's current work capacity and medical advice.
We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:
- Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
- Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends.
Frequently asked questions
Suitable duties are short-term work duties agreed between the employer, the injured worker and treating doctor, to assist the injured worker’s rehabilitation.
Yes, as an employer you are responsible for providing suitable duties to injured workers who have some capacity for work, but cannot fully return to their normal role.
An Injury Management Plan (IMP) outlines the steps required to assist the injured worker to get back to work, and establishes the agreed Return To Work goal.
A Return To Work Plan is a written action plan that explains how you will help your injured worker stay at work while they recover.