Workers Compensation FAQs (General)

We provide several options for paying your Workers Compensation premiums, including conveniently online.

There are a number of factors taken into consideration by GIO when calculating Workers Compensation Insurance premiums, including a business’ industry type and number of employees.

Reporting a claim within the required timeframe waives the payment of a claim excess, can make a significant difference to the cost of a claim, and may also reduce your premium.

Employers have a number of workers compensation responsibilities, including having Workers Compensation Insurance and, if asked, being able to provide the name and address of their insurer.

As an employer, it is your responsibility to continue to pay an injured worker on the usual pay days following an injury.

You must send your GIO case officer a fortnightly record of the time the worker has lost due to injury or illness.

A ‘worker’ is an individual who works under a contract of service with an employer, whether the contract is expressed or implied, oral or written, or an individual who works under a contract or at piecework rates for labour or substantially labour only.

Suitable duties are short-term work duties agreed between the employer, the injured worker and treating doctor, to assist the injured worker’s rehabilitation.

Yes, as an employer you are responsible for providing suitable duties to injured workers who have some capacity for work, but cannot fully return to their normal role.

An Injury Management Plan (IMP) outlines the steps required to assist the injured worker to get back to work, and establishes the agreed Return To Work goal.

A Return To Work Plan is a written action plan that explains how you will help your injured worker stay at work while they recover.

A common law claim is a claim for damages in which it is necessary for the worker to prove 'fault' in the form of negligence or breach of statutory duty on the part of the employer.

A “recurrence” is when the symptoms of a previous injury recur spontaneously, whilst a “aggravation” is when symptoms of a pre-existing injury are increased by a new and definable event.

A Nominated Treating Doctor is the doctor that the injured worker has elected for their medical treatments.

A ‘Register of Injuries’ is used to record the details of each injury that occurs in the workplace, regardless of whether or not a claim is made.