We offer a suite of information and training courses for our policy holders, usually at our state-based offices, or onsite if required at your workplace. For further enquiries about other dates, locations and services, please email firstname.lastname@example.org.
GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.
If you have an OHS or risk management question, access our Safety Guru.
Return-to-Work & Suitable Duties
If your injured worker is unable to return to normal duties (and their treating doctor advises you of this in writing) you are required to develop a Return to Work (RTW) Plan. You must send us a copy of your RTW Plan and offer of suitable employment each time you revise it or develop a new plan. Please fax all documentation to 1300 684 462.
If the injured worker has some capacity for work, you should include an Offer of Suitable Employment. Suitable duties are developed in consultation with the injured worker's nominated treating doctor and must consider their current work capacity and medical advice. For more information please visit the WorkSafe NT website.
We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:
- Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
Frequently asked questions
In the NT, a ‘worker’ for workers' compensation purposes is a person who provides work or service for another person and does not provide that other person with their Australian Business Number (ABN) in writing.
Suitable duties are short-term work duties agreed between the employer, the injured worker and treating doctor, to assist the injured worker’s rehabilitation. Suitable duties must comply with a current medical certificate.
If your injured worker has some capacity for work, but cannot return fully to their normal role, as the employer you are responsible for providing suitable duties. Providing suitable duties for injured workers significantly improves recovery timeframes, Return-to-Work rates and claims outcomes.
An Injury Management Plan (IMP) is developed by your GIO case officer in consultation with the employer, injured worker and treating doctor. This Plan outlines the steps required to assist the injured worker to get back to work and establishes the agreed Return-to-Work goal. The responsibilities of the injured worker, treating doctor and employer are also included in the Injury Management Plan.
A Return-To-Work Plan outlines the duties to be provided to the injured worker in the form of a written action plan that explains how you will help your injured worker stay at work while they recover. This plan is to be supplied to all parties.