Training Calendar

We offer a suite of information and training courses for our policy holders, usually at our state-based offices, or onsite if required at your workplace. For further enquiries about other dates, locations and services, please email

Risk management

GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.

If you have an OHS or risk management question, access our Safety Guru.

Safety Guru

If you have an OHS or risk management question, access our Safety Guru and our Risk Management team will be in touch.

Submit a question

Return-to-Work & Suitable Duties

If your injured worker is unable to return to normal duties (and their treating doctor advises you of this in writing) you are required to develop a Return to Work (RTW) Plan. You must send us a copy of your RTW Plan and offer of suitable employment each time you revise it or develop a new plan. Please email all documentation to

If the injured worker has some capacity for work, you should include an Offer of Suitable Employment. Suitable duties are developed in consultation with the injured worker's nominated treating doctor and must consider their current work capacity and medical advice. For more information please visit the WorkSafe NT website.

Claims Reporting

We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:

  • Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period. 
  • Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends. To obtain access to these reporting tools, please contact your Relationship Manager.

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Prevent workplace injuries and reduce associated costs.

Free or discounted for GIO Workers Compensation customers.

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Frequently asked questions
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