We offer a suite of information and training courses for our policy holders, usually at our state-based offices, or onsite if required at your workplace. For further enquires about other dates, locations and services, please email firstname.lastname@example.org.
Risk Management Services
GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.
If you have an OHS or risk management question, access our Safety Guru and our Risk Management team will be in touch.
Return to Work and Suitable Duties
If your injured worker is incapacitated for more than 5 days, and incapacity is ongoing, a Return to Work Plan and Injury Management Plan must be completed. These plans should be tailored to suit the particular needs of the injured worker.
You must send GIO and the injured worker a copy of the Return to Work Plan containing details of suitable duties in line with medical restrictions. A new Return to Work Plan must be completed in line with each medical certificate and provided to GIO and the injured worker within 10 business days of the consultation with the Primary Treating Medical Practitioner.
Suitable duties are developed in consultation with the injured worker's Primary Treating Medical Practitioner and must consider the worker's current work capacity and medical advice. Please refer to the WorkCover Tasmania Register of Alternate Duties.
We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:
- Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
- Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends.
To obtain access to these reporting tools, please contact your GIO Relationship Manager on 03 6235 8917.
Frequently asked questions
If you receive a notice of injury, you have 14 days to provide your worker with a written notice informing them of their right to make a claim under the Act.
We’ve put together a comprehensive, step-by-step guide to help you in dealing with a workplace injury.
Return to Work Plans will be utilised if a worker suffers a significant injury where a partial or total incapacity exceeds 5 days.