Tools and Resources

Training Calendar

We offer a suite of information and training courses for our policy holders, usually at our state-based offices, or onsite if required at your workplace. For further enquires about other dates, locations and services, please email riskservices@gio.com.au.

Risk Management Services

GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.

If you have an OHS or risk management question, access our Safety Guru.

Return-to-Work & Suitable Duties

If your injured worker is incapacitated for more than 5 days, a Return-to-Work (RTW) plan or Injury Management Plan (IMP) must be completed. The RTW Plan and IMP should be tailored to suit the particular needs of the injured worker.

RTW Plans are required if the worker's incapacity (partial or total) will last more than 5 business days but less than 28 days. You must send us a copy of your RTW Plan and offer of suitable employment each time you revise it or develop a new plan. Please fax all documentation to 03 6223 4174. For more information, please refer to the Tas Injury Management Program - Abridged Version.

Suitable duties are developed in consultation with the injured worker's nominated treating doctor and must consider the worker's current work capacity and medical advice. Please refer to the WorkCover Tasmania Register of Alternate Duties within the Workplace guide for more information. 

Claims Reporting

We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:

• Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
• Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends.

To obtain access to these reporting tools, please contact your GIO Relationship Manager on 03 6235 8917.