We offer a suite of information and training courses for our policy holders, usually at our state-based offices, or onsite if required at your workplace. For further enquires about other dates, locations and services, please email firstname.lastname@example.org.
Risk Management Services
GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.
If you have an OHS or risk management question, access our Safety Guru.
Return-to-Work & Suitable Duties
If your injured worker is incapacitated for more than 5 days, a Return-to-Work (RTW) plan or Injury Management Plan (IMP) must be completed. The RTW Plan and IMP should be tailored to suit the particular needs of the injured worker.
RTW Plans are required if the worker's incapacity (partial or total) will last more than 5 business days but less than 28 days. You must send us a copy of your RTW Plan and offer of suitable employment each time you revise it or develop a new plan. Please fax all documentation to 03 6223 4174. For more information, please refer to the Tas Injury Management Program - Abridged Version.
Suitable duties are developed in consultation with the injured worker's nominated treating doctor and must consider the worker's current work capacity and medical advice. Please refer to the WorkCover Tasmania Register of Alternate Duties within the Workplace guide for more information.
We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:
- Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
- Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends.
To obtain access to these reporting tools, please contact your GIO Relationship Manager on 03 6235 8917.
Frequently asked questions
An employer must notify WorkCover Tasmania as soon as possible on 1300 366 322 if they are given notice of a serious event in the workplace.
If an employer receives a notice of injury you must provide your worker with a written notice informing them of their right to make a claim under the Act within 14 days.
The employer must provide suitable duties for workers when they are unable to return to their normal duties after an injury, unless they are of the opinion that it would be unreasonable or impracticable to do so.
The IM Program outlines procedures for handling workplace injuries. In conjunction with this program when a worker is injured, a RTW plan or IM plan should be developed and tailored to suit the particular needs of the individual who is injured.