Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

  • Attend to the injured worker as soon as possible;
  • Notify GIO within 3 working days;
  • Give the worker written notice advising of the right to make a claim within 14 days;
  • Accept service of a worker’s claim form (notifying their insurer of the claim within 3 working days) and then forward the claim to their insurer within 5 days;
  • Start making weekly compensation payments within 14 days of receiving a new claim, or on the next payday where it is later than 14 days after receipt of the claim;
  • Keep a worker’s position open for a period of at least 12 months;
  • Provide injured worker’s with suitable alternative duties. However if it is unreasonable or impracticable to do so the employer must advise the worker in writing of the reasons;
  • Ensure that an injured worker is assigned to an RTWC as soon as practicable in the event of a significant claim (where more than 50 employees are employed;
  • Participate and co-operate with GIO to develop a Return To Work (RTW) Plan or an Injury Management (IM) Plan for the injured worker;

  • Provide suitable and meaningful duties in the workplace for an injured worker, wherever practicable.

    Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. Registered Office, Level 28, 266 George St, Brisbane QLD 4000.  Please read and consider the relevant Product Disclosure Statement before you make any decisions about this product. In accessing the GIO site you agree to the Online terms and Conditions.