• Attend to the injured worker as soon as possible;
  • Notify GIO within 3 working days;
  • Give the worker written notice advising of their right to make a claim within 14 days;
  • Accept the worker’s claim form (notifying their insurer of the claim within 3 working days) and then forward the claim to their insurer within 5 days;
  • Start making weekly compensation payments within 14 days of receiving a new claim, or on the next payday where it is later than 14 days after receipt of the claim;
  • Keep the worker’s position open for a period of at least 12 months;
  • Provide the injured worker with suitable alternative duties. If it’s unreasonable or impracticable to do so, the employer must advise the worker in writing of the reasons;
  • Ensure that an injured worker is assigned to an RTWC as soon as practicable in the event of a significant claim (where more than 50 employees are employed);
  • Participate and co-operate with GIO to develop a Return To Work (RTW) Plan or an Injury Management (IM) Plan for the injured worker;
  • Provide suitable and meaningful duties in the workplace for an injured worker, wherever practicable.

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