How can we help
To support our small business customers in this difficult time, GIO has created a Small Business COVID-19 Relief Package. It means you can focus on your business knowing you have insurance in place during this period.
GIO’s Small Business COVID-19 Relief Package allows existing SME business insurance customers* who need assistance to elect to defer their monthly premium instalments for up to six months1.
The package will also offer up to and including 30 June 2020:
- Continuity of existing insurance for SME policyholders whose business premises are unoccupied due to COVID-19, with no changes to premiums, terms or conditions2.
- SME policyholders who want to cancel their insurance, refunds on unused portions of cancelled policy premiums, with no admin or cancellation fees.
Frequently asked questions
For small business customers who own or lease a property, GIO offers Business Interruption cover, which some of our customers have purchased as part of their GIO Business Protect package, Retail Business Protect package, or Professionals Protect package. Below are some frequently asked questions about Business Interruption cover, along with some additional questions our customers have been asking us.
There must be property damage in order to trigger your Business Interruption cover. So, if you decide to close your business as a health & safety measure, then that is a business decision and unfortunately it is not covered by Business Interruption cover.
There must be property damage in order to trigger your Business Interruption cover. If you decide to close your business due to supply interruption as a result of COVID-19, unfortunately your policy will not provide cover.
No. Your Business Interruption cover excludes any claim made under the insured event ‘Infectious diseases, murder, suicide’ where your business was closed due to the outbreak of a disease which has been declared a ‘human biosecurity emergency. The Federal Government declared a ‘human biosecurity emergency’ due to the severe and immediate threat of COVID-19 to human health on 18th March 2020.
There must be property damage in order to trigger your Business Interruption cover.
Yes - as part of our GIO Relief Package, which is effective between April 1, 2020 to 30 June, 2020. We are automatically offering continuity of insurance for SME policyholders with a business insurance policy as at 1 April 2020 whose business premises are unoccupied due to COVID-19, with no changes to premiums, terms or conditions.
The Australian Government has created financial assistance measures to support businesses through this pandemic. Visit the Business.gov coronavirus information page
1. Effective for renewals or monthly premiums from 1 March - 30 June 2020
2. Effective 1 April – 30 June 2020
*Eligible policies are GIO business insurance policies in force as at 1 April 2020, or renewals of those policies. Workers Compensation policies are not eligible. Offer may be withdrawn without prior notice.