COVID-19 – Premium deferral now available

GIO supports Aussies in tough times, and it doesn't get much tougher than right now. While we're all staying in to keep each other safe, we can help you keep covered, with relief options for SME business insurance customers who are experiencing financial hardship.

Apply for premium deferral now

How can we help

To support our small business customers in this difficult time, GIO has created a Small Business COVID-19 Relief Package. It means you can focus on your business knowing you have insurance in place during this period.

GIO’s Small Business COVID-19 Relief Package allows existing SME business insurance customers* who need assistance to elect to defer their monthly premium instalments for up to six months1.

The package will also offer up to and including 30 June 2020:

  • Continuity of existing insurance for SME policyholders whose business premises are unoccupied due to COVID-19, with no changes to premiums, terms or conditions2.
  • SME policyholders who want to cancel their insurance, refunds on unused portions of cancelled policy premiums, with no admin or cancellation fees.


Your personal information is collected, used and disclosed by GIO in accordance with the Privacy Policy.

This relief is available to all existing small business customers with an GIO Business Insurance Policy or GIO Commercial Insurance Motor Policy who pay their premium in monthly instalments.

I am applying on behalf of the small business customer to defer the applicable monthly premium payments for 6 months.

After the expiry of the 6 month deferral period, the small business customer will be required to pay the outstanding monthly instalments which were deferred in addition to the next monthly instalment.

I confirm that I understand the above terms.

I have read and agree with the terms of the GIO General Insurance Privacy Statement and Suncorp Group Privacy Policy which outline how my personal information may be collected, used and disclosed.

Frequently asked questions 

For small business customers who own or lease a property, GIO offers Business Interruption cover, which some of our customers have purchased as part of their GIO Business Protect package, Retail Business Protect package, or Professionals Protect package. Below are some frequently asked questions about Business Interruption cover, along with some additional questions our customers have been asking us.

1. Effective for renewals or monthly premiums from 1 March - 30 June 2020
2. Effective 1 April – 30 June 2020

*Eligible policies are GIO business insurance policies in force as at 1 April 2020, or renewals of those policies. Workers Compensation policies are not eligible. Offer may be withdrawn without prior notice.

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