Retail Insurance

GIO offers specialised products for retail businesses, including shops, online businesses and mobile retailers. GIO products are flexible, allowing you to customise your cover to match your needs.

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What is Retail Insurance?

Retail Insurance is specialised cover to suit the needs of small shops and retail businesses. With GIO Retail Business Protect you can select cover for public and products liability, theft, property damage, and many other insurance types. Whether you’re located in a shop or selling direct to customers, GIO Retail Business Protect can ensure your business has cover for insured events.

You're in control

GIO Retail Business Protect is designed for retail businesses ranging from restaurants to small specialty stores selling bridalware or the corner milk bar.

With the ability to tailor the retail business insurance package by selecting covers to suit your retail business, this offering from GIO will help ensure you have peace of mind that your retail business is better protected.

Benefits include:

  • an easy claims lodgement process, and
  • the ability to pay monthly to assist with your cash flow.

Theft

Cover for theft of your contents, specified items and stock. Cover is not provided for theft of contents in the open air.

Money

Covers loss of money at your business premises during and outside of business hours. Cover is also provided for money lost during transit, whilst in a safe or strongroom or in custody at a residential premises. The policy does not cover loss of money due to accounting or clerical errors or theft by staff.

Glass

Covers loss or damage to glass that you own or for which you are legally responsible at your business premises, the cost of temporary shuttering, replacement of sign writing, cost of replacing any window tinting film and the cost value of stock and contents spoiled by the broken glass.

Equipment breakdown

(Not available online)

Covers the cost of repairing or replacing your insured equipment due to a breakdown at your business premises. Covers is also provided for any direct loss or damage to insured property as a result of the breakdown. Deterioration of stock, restoration of computer data and increased costs of working are optional covers available for an additional premium.

Management liability

(Not available online)

Covers the management liability of you, your directors, officers and employees. Optional cover for Employee Dishonesty is also available for an additional premium.

Goods in transit

(Not available online)

Provides cover for loss or damage caused to goods you sell, buy or use in your business when they are in transit. There are 2 types of covers:

  • Specified perils: includes collision, fire and explosion
  • Accidental damage: includes specified perils and accidental loss or damage

Tax probe

Covers you for professional fees (such as accounting fees) associated with a tax audit or investigation of your business’s tax affairs by the ATO or Government agency. Tax Probe cover provided depends on whether you select Business Audit only, Business and Directors Audit or Individual cover.

Portable and valuable items

Cover for portable and valuable items such as mobile phones, laptop computers and tools of trade that you usually carry around with you in the course of your business. Cover is provided for accidental loss or damage to portable and valuable items worldwide. Cover limit up to $2,500 applies per item unless the item has been specified for a higher value.

What does Retail Insurance cover?

GIO Retail Business Protect has a range of covers to suit your retail business needs.

Public and products liability

Cover for your legal liability for personal injury, damage to third party property, and/or advertising liability if it occurred in connection with your business. So, if a customer slips in your store, or is harmed by a product you sell, this can help cover the resulting costs.

Property damage

Cover for your building, business contents, stock or specified items, if they’re damaged by events like fire, storm (excluding flood), impact, lightning, explosion and earthquake. Also included is the cost of removing debris, and rewriting of records.

Business interruption

Cover for reduction in turnover or revenue if your business is interrupted due to an insured event such as fire, burglary or storm damage. Reasonable claims preparation costs and increased cost of working are included as extra covers.

Other coverage types include:

Who is Retail Insurance for?

Food and beverage retailers

    Including convenience stores, butcher shops, fruit and vegetable shops, bakeries, health food stores, delicatessens and bottle shops.

Sporting and lifestyle retailers

    Including camping goods stores, golfing equipment stores, fishing stores, surf/ski and skateboard retailers, and bike shops.

General retailers

    Including clothing stores, book stores, toy shops and more.

Can’t see the business you’re looking for?

Don’t worry, we can still help you.

After entering your details, our application will determine a range of covers that may suit your business.

Get a personalised quote

OR call 1800 036 837

Covers we offer

Flexible cover to suit your needs

GIO Retail Business Protect

For businesses operating from a commercial premise

If you are operating shops, convenience stores or selling direct to customers, GIO Retail Business Protect offers a broad range of cover to tailer to your needs.

Public and products liability cover

Cover for your legal liability for personal injury, damage to third party property, and/or advertising liability if it occurred in connection with your business. 

Public and products liability cover with limits up to $20 million

Easily get a tailored Retail Business Insurance quote

After entering your details, our application will determine a range of covers that are available for your business.

Get a personalised quote

Frequently asked questions
for Retail Insurance

More Business Insurance FAQs


Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO.Information provided is general advice only and doesn’t take into account your particular objectives, financial situation or needs. Conditions, exclusions and limits apply. Consider the relevant Product Disclosure Statement before making a decision about this insurance.

Public and products liability cover

Cover for your legal liability for personal injury, damage to third party property, and/or advertising liability if it occurred in connection with your business. 

Portable and valuable items

Cover for portable and valuable items such as mobile phones, laptop computers and tools of trade that you usually carry around with you in the course of your business. Cover is provided for accidental loss or damage to portable and valuable items worldwide. Cover limit up to $2,500 applies per item unless the item has been specified for a higher value.

Tax probe

Covers you for professional fees (such as accounting fees) associated with a tax audit or investigation of your business’s tax affairs by the ATO or Government agency. Tax Probe cover provided depends on whether you select Business Audit only, Business and Directors Audit or Individual cover.

Goods in transit

(Not available online)

Provides cover for loss or damage caused to goods you sell, buy or use in your business when they are in transit. There are 2 types of covers:

  • Specified perils: includes collision, fire and explosion
  • Accidental damage: includes specified perils and accidental loss or damage

Management liability

(Not available online)

Covers the management liability of you, your directors, officers and employees. Optional cover for Employee Dishonesty is also available for an additional premium.

Equipment breakdown

(Not available online)

Covers the cost of repairing or replacing your insured equipment due to a breakdown at your business premises. Covers is also provided for any direct loss or damage to insured property as a result of the breakdown. Deterioration of stock, restoration of computer data and increased costs of working are optional covers available for an additional premium.

Glass

Covers loss or damage to glass that you own or for which you are legally responsible at your business premises, the cost of temporary shuttering, replacement of sign writing, cost of replacing any window tinting film and the cost value of stock and contents spoiled by the broken glass.

Money

Covers loss of money at your business premises during and outside of business hours. Cover is also provided for money lost during transit, whilst in a safe or strongroom or in custody at a residential premises. The policy does not cover loss of money due to accounting or clerical errors or theft by staff.

Theft

Cover for theft of your contents, specified items and stock. Cover is not provided for theft of contents in the open air.

Speak to a GIO Business Insurance consultant on 13 10 10 (8am-7pm AEST/AEDT, Mon-Fri).

Our knowledgeable, Australian-based call centre team are passionate about Business Insurance. We’re ready to answer your questions about our products and services. We can also assist you with purchasing or renewing a policy, updating your details and more.

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