CTP insurance claims
Need to claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.
Before making a NSW CTP claim you should:
- Report the accident to the police
- Identify the vehicle at fault
- Find out the Green Slip insurer of the vehicle at fault
- Determine which forms you need to submit by selecting the date options below
- Lodge the claim (please see below forms)
Lodge your claim
If you have been injured in a motor vehicle accident in NSW and would like to access pre-claim support, such as GP visits, physiotherapy, or medication, we are here to help.
If the vehicle considered most at fault is insured with GIO CTP, and you would like to lodge your claim, you can complete our online form by clicking the below link and one of our friendly consultants will be in contact with you within 3 business days.
Documentation to lodge a claim
Once completed, send forms to:
By email
By post
GIO CTP Claims
GPO Box 4091
Sydney NSW 2001
Further Information
For making a NSW CTP claim
How will customers be supported under the new scheme?
We’re still putting injured people first.
The NSW Government has introduced a new CTP Green Slip scheme to better support people injured on NSW roads. Shifting from a focus on lump-sum payouts to one that directs its energy towards rehabilitation of injured people means we can offer a more affordable and efficient CTP scheme to customers.
The new scheme is focused on early support and recovery. For the first time, injured people, including at fault drivers, can receive weekly income payments if they need time off work.
Funeral expenses:
How CTP Green Slip prices are set:
Legal Advisory Service:
Online claims submission:
For more information about the NSW CTP reform, please visit the State Insurance Regulatory Authority website.
