CTP insurance claims

Need to claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.

 

Before making a NSW CTP claim you should:

  1. Report the accident to the police
  2. Identify the vehicle at fault
  3. Find out the Green Slip insurer of the vehicle at fault
  4. Determine which forms you need to submit by selecting the date options below
  5. Lodge the claim (please see below forms)

Lodge your claim

If you have been injured in a motor vehicle accident in NSW and would like to access pre-claim support, such as GP visits, physiotherapy, or medication, we are here to help.

If the vehicle considered most at fault is insured with GIO CTP, and you would like to lodge your claim, you can complete our online form by clicking the below link and one of our friendly consultants will be in contact with you within 3 business days.

Claim online

Documentation to lodge a claim

Once completed, send forms to:

By email

ctpclaimsnsw@suncorp.com.au

By post

GIO CTP Claims
GPO Box 4091
Sydney NSW 2001

Track your claim

Call us on 1800 795 277

Further Information

For making a NSW CTP claim

Frequently asked questions
For making a claim