IMPROVING YOUR HOME
Flexi-hose maintenance guide
Flexi-hoses are a small part of your home’s plumbing, but they can cause big problems if they fail. If a flexi-hose bursts, it can lead to major water damage in just minutes. The good news is, with a few simple checks and timely replacements, you can help prevent unexpected leaks and protect your home.
What is a flexi-hose?
A flexi-hose is a flexible, braided pipe that connects taps, toilets, washing machines, and dishwashers to your water supply. They’re popular because they’re easy to install and fit nicely into tight spaces. Most homes have several flexi-hoses, often located under sinks or behind appliances.
Why do flexi-hoses burst?
Flexi-hoses burst for a few reasons:
- Age and wear: Over time, the inner rubber tube and outer steel braid can degrade.
- Poor installation: Twisting, stretching, or over-tightening can weaken the hose.
- Corrosion: Exposure to cleaning chemicals or salty air can cause rust.
- Water pressure: High or fluctuating water pressure puts extra stress on the hose.
A burst flexi-hose can release hundreds of litres of water in minutes, potentially causing costly damage to floors, cabinets, and your belongings.
How long do flexi-hoses last?
Most flexi-hoses are designed to last between five and ten years. However, lifespan depends on quality, installation, and the environment. Cheaper hoses may fail sooner, while premium hoses with stainless steel braiding and solid brass fittings tend to last longer.
How often should flexi-hoses be replaced?
Don’t wait for a leak. Many plumbers recommend that you replace flexi-hoses every five years, or sooner if you notice any of these warning signs:
- Rust, fraying, or bulging on the hose.
- Moisture or water marks under sinks or behind appliances.
- Stiff or brittle connections.
- Unusual noises when taps are turned on.
If you’re unsure, ask a licensed plumber to inspect your hoses during regular maintenance.
Simple flexi-hose maintenance checklist
- Check all visible flexi-hoses twice a year.
- Look for rust, bulges, or fraying; if they are, contact a plumber immediately.
- Make sure hoses aren’t twisted or stretched.
- Replace hoses every five years, or immediately if damaged.
- Use quality hoses with stainless steel braiding and solid brass fittings.
- Always have hoses installed by a licensed plumber.
What happens if a flexi-hose bursts?
Water damage from a burst flexi-hose can be extensive. GIO Home & Contents Insurance may cover sudden and unexpected water damage caused by liquid escaping from fixed pipes, taps, and appliances.
However, it’s important to keep your home well cared for. If hoses are old, damaged, or not installed correctly, your claim may be affected. Regular checks and timely replacement help reduce the risk of damage and potential claim issues (subject to the policy).
Get extra peace of mind with GIO Home Assist
For extra support, consider adding GIO Home Assist Optional Cover to your GIO Home Insurance policy. If you have a plumbing emergency, GIO Home Assist can send a qualified plumber to your home 24/7 to help with urgent repairs. Be aware, though, there are some conditions to this cover:
- Geographic limitations apply – like coverage may not be available if you live in a rural location.
- Limited to ‘Home Emergencies’ and to specific tradespersons – it is not a general maintenance or preventative service or a disaster response service.
- Not immediately available – cover starts 24 hours after adding the option to your policy.
- Up to 3 call outs per policy period.
- Separate Home Assist terms and conditions apply.
In any case, check your flexi-hoses, replace them every five years, or immediately if they’re damaged, and enjoy peace of mind knowing GIO is here to help.
Read more:
- How to detect, prevent and fix water leaks in your home
- How much should you insure your house for?
- A guide to preventative home maintenance
Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it.
Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.
The information is intended to be of general nature only. Subject to any rights you may have under any law, we do not accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss, incurred as a result of reliance upon the information. Please make your own enquiries.
