Duty of Care to Your Injured Employees
It is your responsibility to assist your injured worker with seeking first aid or medical treatment for their injury or illness.
The injured worker is entitled to nominate their own treating doctor or medical practitioner who will be responsible for a medical assessment of their injury, providing them with a workers compensation medical certificate and medical treatment if required.
It is important that you notify NT WorkSafe of any reportable incident as soon as you become aware of it by calling 1800 019 115 or completing the appropriate incident notification form.
Further details about notifiable incidents and how to notify NT WorkSafe can be found on their website.
How to Lodge an Insurance Claim
To lodge a workers compensation claim you need to:
- Ensure your worker completes Part 1 of the Workers Compensation Claim Form and you complete Part 2.
- Obtain the Statement of Fitness for work - First Certificate from your worker.
- Forward the claim form and medical certificate to GIO within 3 working days from when your injured worker submitted the signed and dated claim form to you.
Please forward all documentation by either:
- Email: firstname.lastname@example.org
- Fax: 1300 684 462
- Mail: GIO Workers Compensation Claims, GPO Box 377, Darwin, NT 0801
We encourage you to maintain contact with your injured worker and GIO to ensure all parties work together to achieve a successful outcome.
For more details, please contact your GIO Case Officer or call our Claims team on 08 6188 0990.
More forms and resources can be found on the NT WorkSafe website
If you require additional assistance or support, please visit our help and support page.
Frequently asked questions
Reporting a claim within the required timeframe waives the payment of a claim excess, can make a significant difference to the cost of a claim, and may also reduce your premium.
A common law claim is a claim for damages in which it is necessary for the worker to prove 'fault' in the form of negligence or breach of statutory duty on the part of the employer.