RISK MANAGEMENT

Working from home: Managing occupational health and safety risks

27 March 2026

Remote working has become a defining feature of Australian workplaces, with more employees choosing to work from home than ever before. This shift, accelerated by the pandemic, has transformed how businesses operate and how people balance their professional and personal lives. As remote work continues to grow, it’s essential for employers and workers to understand and manage the occupational risks associated with working from home.

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The growth of remote work in Australia

Flexible working arrangements are now a permanent part of the Australian employment landscape. According to the Australian Bureau of Statistics, more than a third of Australians continue to work remotely, reflecting a lasting change in workplace culture and expectations. Employers must adapt to these trends by implementing robust policies and support systems that address the unique challenges of remote work. This includes regular risk assessments, ongoing training, and clear communication about health and safety responsibilities.

Sources: Australian Bureau of Statistics; CEDA.

What are the occupational risks?

When employees work remotely, several risks must be considered to ensure a safe and productive environment.

Home office ergonomics and equipment

The design and setup of home office equipment play a crucial role in the physical well-being of remote workers. Poor ergonomics can lead to discomfort, injury, and reduced productivity. Employers should provide guidance on setting up workstations and encourage regular reviews of equipment.

Work environment

Factors such as noise levels, room temperature, workspace layout, and lighting can impact both productivity and health. Creating a dedicated workspace that is quiet, well-lit, and comfortable helps minimise distractions and supports well-being.

Electrical safety

All electrical equipment, including computers and printers, should be regularly checked for safety. Frayed cables or faulty devices can pose significant risks. Workers should follow manufacturer instructions and report any concerns promptly.

Musculoskeletal risks

Slips, trips, and falls are common hazards in home offices. Keeping the workspace tidy and free from obstacles is essential to prevent injuries.

First aid and emergency preparedness

Remote workers should have access to first aid supplies and emergency contact information. Employers can support this by providing resources and clear procedures for managing incidents.

Psychosocial risks

Working from home can introduce psychosocial risks, such as isolation, fatigue, job insecurity, and ineffective communication. Balancing work with additional responsibilities, like caring for children, can also increase stress. In some cases, the home environment may expose workers to family or domestic violence.

Work health and safety (WHS) obligations

WHS obligations remain in place for remote work. Employers must consider both physical and mental health, while workers are responsible for following instructions and policies. Collaboration between employers and employees is key to maintaining a safe working environment.

Best practices for remote work safety

Regularly review and update safety policies to reflect changing work arrangements.
Encourage open communication about health and safety concerns.
Provide access to mental health resources and support services.
Monitor the effectiveness of risk controls and make improvements as needed.

Risk controls for businesses

For employers

Conduct risk assessments for each remote worker’s intended workspace.
Use health and safety checklists to address various risks.
Provide training on setting up a safe home office.
Equip workers with emergency management information.
Establish effective communication channels.
Plan and manage organisational changes carefully.
Ensure all workers know about resources available for domestic or family violence, including paid leave and confidential counselling.

For workers

Create and maintain a dedicated home office space.
Keep the working environment free from hazards.
Review and understand emergency evacuation procedures.
Follow ergonomic guidance and manufacturer instructions for equipment.
Report safety or personal security incidents.
Maintain regular communication with leaders for support.

Workers compensation insurance

For businesses in Western Australia, the Northern Territory, ACT and Tasmania, GIO offers Workers Compensation Insurance. We also offer support services for your business, including risk management and training courses.

Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. In NSW, GIO manages claims as agent for the Workers Compensation Nominal Insurer ABN 83 564 379 108, also known as icare workers insurance.

The information is intended to be of a general nature only. Subject to any rights you may have under any law, we do not accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss incurred as a result of reliance upon the information. Please make your own enquiries.