Make a payment & manage a policy

Certificate of Currency

A Certificate of Currency provides confirmation of a current ACT workers compensation policy. You can request a Certificate of Currency online.

Insurance Premium Payments

The following factors are taken into consideration by GIO when calculating workers compensation insurance premiums - amount of wages paid by the business, industry type, number of employees & cost of previous workers compensation claims associated with the business.

Payment Options:

• BPAY - You can organise BPAY by calling 1800 627 284 to access the biller code and customer reference number.
• Mail - You can mail your cheque or money order to: GIO Receipting, GPO Box 1453, Brisbane QLD 4001. Please make cheques/money orders payable to 'GIO' (include your policy number on the back of the cheque/money order).

Payment Enquiries:

• General Workers Compensation Credit Control Enquiries:
  Email: gioworkerscompcc@gio.com.au
  Phone: 1800 627 284
• For Broker EFT notifications and remittances only:
  Email: brokerrem@gio.com.au
  Fax: (07) 3135 3802 

Renewing an Insurance Policy

GIO will send a renewal offer prior to the expiry date of your current GIO Workers Compensation Policy. This offer will include a Renewal Declaration form together with a Renewal Quotation (based on the prior year's information) for the new policy term.

Please complete and submit your Renewal Declaration to GIO no later than 30 days by either:

• Email: giopolicy@gio.com.au
• Fax: 1300 458 569
• Mail: ACT Workers Compensation, PO Box 52, Woden ACT 2606

GIO will process your company's Renewal Declaration within 1 business day of receipt.

For more details, please call GIO on 13 10 10 to speak with one of our specialists.