If an employee tells you they’ve been injured or fell ill at work, here’s what you need to do:

• Make sure they get first aid or medical help right away. They’ll need a Certificate of Capacity from their doctor to confirm their injury or illness.
• Report the incident quickly. Record it in your workplace injury register and notify GIO (and your state workers compensation authority, if required) as soon as possible.
• Submit the claim. The sooner you lodge it, the better the outcome will be for both you and your worker.

Depending on your state, there are different timeframe requirements for notifying GIO of an injury and for submitting a claim.

Learn more about the workers compensation claim process in your state.