Policy documents for Home & Contents Insurance

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Easy access to all the docs relating to your policy — from your renewal notices and receipts, to your PDS, Certificate of Currency and more. 

Product Disclosure Statement

Home & Contents Insurance PDS

For all new policies and renewals effective on or after 22 March 2021.

Home & Contents SPDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies commenced or renewed on or after 10 September 2022.

Home & Contents SPDS

Effective for policies commenced or renewed on or after 22 March 2021. 
If you vary your policy on or after 5 August 2021 we may also send you this SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

GIO Home Assist Terms & Conditions

Effective for policies with this optional cover and with a commencement or renewal date on or after 9 November 2023.

Key Fact Sheet - Home Building

This Key Fact Sheet (KFS) applies to new business and policy renewals with a start date on or after 22 March 2021.

Key Fact Sheet - Home Contents

This Key Fact Sheet (KFS) applies to new business and policy renewals with a start date on or after 22 March 2021.

Key Fact Sheet - Home Building

This Key Fact Sheet (KFS) applies for new business and policy renewals with a start date from 10 November 2014 to 21 March 2021

Key Fact Sheet - Home Contents

This Key Fact Sheet (KFS) applies for new business and policy renewals with a start date from 10 November 2014 to 21 March 2021

Target Market Determination

Home and Contents Insurance (TMD)

Original Date: 04/08/2021, Updated: 07/12/2023.

Additional Information Guide

Home & Contents Insurance Additional Information Guide

This AIG is relevant to you if you obtain a quote, or your renewal premium is calculated, on or after 10 December 2021.

Home & Contents Insurance Additional Information Guide

This AIG is relevant to you if you obtain a quote, or your renewal premium is calculated between 31 October 2021 and 10 December 2021.

Home & Contents Insurance Additional Information Guide

This guide is relevant to you if your policy has a commencement date or a renewal date on or after 22 March 2021 and if your quote or renewal premium was calculated before 31 October 2021

Premium, Excesses, Discounts & Claim Payments Guide

Home & Contents Insurance PED Guide

This guide is relevant for policies with a commencement date on or after 11 December 2017 to 21 March 2021 or renewal effective date on or after 5 February 2018 to 21 March 2021

Home & Contents Insurance PED Guide

This guide is relevant to you if your policy has a commencement date on or after 3rd September, 2013 or renewal effective date on or after 13th October, 2013.

Product Development & Distribution Policy

Historic Documents

GIO Home Assist Terms & Conditions

Effective for policies with this optional cover which commenced or renewed on or after 10 November 2020 up until 8 November 2023.

Home & Contents SPDS

Effective for new policies with start dates on or after 22 February 2021 to 21 March 2021. If you vary your policy on or after 22 March 2021 we may also send you this SPDS.

Home & Contents Insurance PDS

Effective for new policies with start dates on or after 3 September 2013 to 21 March 2021 or renewed on or after 13 October 2013 to 21 March 2021.

Home & Contents Insurance SPDS

Effective for policies with start dates between 6 June 2019 to 21 March 2021. This is to be read in conjunction with the relevant PDS.

Home & Contents Insurance SPDS

Effective for new policies with start dates on or after 13 October 2014 to 21 March 2021 or renewed on or after 10 November 2014 to 21 March 2021. This is to be read in conjunction with the relevant PDS.

Update Pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or before 5 June 2019. This is to be read in conjunction with the relevant PDS and SPDS.

Update Pursuant to ASIC Class Order 03/237

Effective for policies when you buy, extend, vary or reinstate your policy on or after 16 November 2015 to 21 March 2021 or if you renewed on or after 28 December 2015 to 21 March 2021. This is to be read in conjunction with the relevant PDS and SPDS.

Classic Home & Contents SPDS

Effective from 2 May, 2013

Classic Home & Contents SPDS

For policies commencing or renewing 12 November, 2012 to 30 June, 2013

Classic Home & Contents Guide

For policies commencing or renewing on or after 1 July, 2013.

Classic Home & Contents Guide

For policies commencing or renewing from 14 December, 2011 to 30 June, 2013.

55UP Home & Contents SPDS

For policies commencing or renewing 12 November, 2012 to 30 June, 2013

55UP Home & Contents SPDS

Effective from 2 May, 2013

55UP Home & Contents Guide

For policies commencing or renewing on or after 1 July, 2013.

55UP Home & Contents Guide

For policies commencing or renewing from 14 December, 2011 to 30 June, 2013.

Platinum Home & Contents SPDS

For policies commencing or renewing 12 November, 2012 to 30 June, 2013

Platinum Home & Contents SPDS

Effective from 2 May, 2013

Platinum Home & Contents Guide

For policies commencing or renewing on or after 1 July, 2013.

Platinum Home & Contents Guide

For policies commencing or renewing from 14 December, 2011 to 30 June, 2013.

Contents Insurance (TMD)

to 31512 07/09/23 A

Contents Insurance (TMD)

31512 04/08/21 A