Can I choose my own repairer?
You can leave it with GIO to take care of everything when arranging for the repair of your motorcycle. However, if you prefer to, you can choose your own repairer to complete the job.
If you choose your own repairer, which may include one of our own preferred repairers:
- after you obtain a quote from your repairer, we will arrange a time with you to ride your motorcycle (if it is safe to do so), or you must let us move it, to one of our preferred repairers or another facility agreed by us;
- the repairs will be authorised if your repairer’s assessed quote meets industry standards and will result in your motorcycle being repaired safely and in a cost effective manner.
Our lifetime repair guarantee applies even if you choose your own repairer, as long as we authorise the repairs.
