GIO is a part of the Suncorp Group, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the Group.
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Discounts we offer and things to check
10% multi-policy discount*^
You'll be eligible for a 10% multi-policy discount if you hold three or more eligible policies with us. These include Home Building, Contents, Landlord, Car, Motorcycle, Caravan or Boat Insurance. A GIO NSW CTP Insurance policy or GIO ACT MAI Insurance policy will count as an eligible policy, but the premium for these policies cannot be discounted. View T&Cs.
No claim bonus
A no claim bonus is a discount that rewards you for your good claims history. For every year that you don't make an excess payable claim, we'll give you a discount on next year's premium up to a maximum of 60%.
Your excess
You can choose to lower your premium by increasing your excess within a range we set. This means your premium will be cheaper, but you’ll face higher out-of-pocket costs in the event of a claim. It’s up to you to decide on a balance that suits your needs.
Payment frequency
If you pay your premiums annually, you’ll pay less than if you were to pay in monthly instalments for the same period.
Extra help and support
We understand that sometimes our customers need extra care and support at different points in their lives. We also know that everyone’s situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Find out more
Important Information
If you are eligible for more than one discount, we apply any subsequent discount to the already discounted premium (usually before adding taxes and charges). Discounts are subject to change without notice. Any discount given will be shown on your certificate of insurance.
*Discount not applicable to Roadside Assist optional cover.
^Discounts not applicable to GIO Home Assist, Excess-free Glass or Domestic Workers Compensation optional covers.
No claim bonus
A no claim bonus is a discount that rewards you for your good claims history. For every year that you don't make an excess payable claim, we'll give you a discount on next year's premium up to a maximum of 25%.
10% multi-policy discount*^
You may be eligible for a 10% multi-policy discount if you hold three or more eligible policies with us. These include Home Building, Contents, Landlord, Car, Motorcycle, Caravan or Boat Insurance. A GIO NSW CTP Insurance policy or GIO ACT MAI Insurance policy will count as an eligible policy, but the premium for these policies cannot be discounted. Taxes and charges are not discounted. View T&Cs
Increase your excess
You’re in control of how much you pay or save when you buy or renew your insurance premium. With a range of excess options to choose from, the more you increase your excess the lower your premium will be.