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Monday to Friday: 8am - 6pm AEST
Saturday: 8am - 1pm AEST
Closed public holidays
10% online discount
Save 10% on your car insurance when you buy a new policy online.
All Home & Contents Insurance Products
Up to 15% Home and Contents combined discount
Save up to 15% on your policy when you combine your home insurance and your contents insurance into one policy with us. Includes Landlord and Strata policies.
10% multi-policy discount
Be rewarded with a 10% multi-policy discount if you hold three or more eligible policies with us.
All Personal & Life Insurance Products
All Business Insurance Products
Business Insurance Claim
Workers Compensation Claim
Treasury Managed Fund Claim
Business Insurance Payment
Workers Compensation Payment
Earn Qantas Points when you purchase a GIO Business Insurance policy
Thank you for insuring with GIO. To make payments and renewals easy we have a few different options available.
Pay your insurance online at www.act.gov.au/regorenewal
Call 13 18 16 and follow the prompts. Enter your reference number (located on your renewal letter in the renewal fees table).
Billpay Code: 4202
Use your bank account to pay, using the biller code and your reference number (located in the renewal fees table).
Biller Code: 113506
Visit your nearest Australia Post Office to pay your insurance over the counter.
Complete your insurance renewal notice and post it along with a cheque or money order made payable to:
Road User Services
PO BOX 582
Please do not send cash and allow sufficient time for payments to be received by Road User Services
Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. Registered Office, Level 28, 266 George St, Brisbane QLD 4000. Please read and consider the relevant Product Disclosure Statement before you make any decisions about this product. In accessing the GIO site you agree to the Online terms and Conditions and our Cookie & Data Policy.