Contact us about

Caravan Insurance


Discounts we offer and things to check

Ways to get in touch


Policy enquiries:

Give us a call on 13 10 10

Monday - Sunday
8am - 7pm AEST
Closed on national public holidays


Claim enquiries:

Motor Claim Lodgement:

Give us a call on 13 14 46

Available 24/7

Motor Claim Enquiries:
Available 8am - 7pm Monday - Friday AEST
8am - 5pm Saturday - Sunday AEST

Claims postal address

Locked Bag 31446
Brisbane, QLD 4001

If you need to, you can send us a fax on: 1300 724 872


General enquiries postal address:

Reply Paid 9835
Your Capital City, State, Postcode


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Extra help and support

We understand that sometimes our customers need extra care and support at different points in their lives. We also know that everyone’s situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Find out more

Important Information

If you are eligible for more than one discount, we apply any subsequent discount to the already discounted premium (usually before adding taxes and charges). Discounts are subject to change without notice. Any discount given will be shown on your certificate of insurance.

*Discount not applicable to Roadside Assist optional cover.

^Discounts not applicable to GIO Home Assist, Excess-free Glass or Domestic Workers Compensation optional covers.

Increase your excess

You’re in control of how much you pay or save when you buy or renew your insurance premium. With a range of excess options to choose from, the more you increase your excess the lower your premium will be.

No claim bonus

A no claim bonus is a discount that rewards you for your good claims history. For every year that you don't make an excess payable claim, we'll give you a discount on next year's premium up to a maximum of 40%.

10% multi-policy discount*^

You may be eligible for a 10% multi-policy discount if you hold three or more eligible policies with us. These include Home Building, Contents, Landlord, Car, Motorcycle, Caravan or Boat Insurance. A GIO NSW CTP Insurance policy or GIO ACT MAI Insurance policy will count as an eligible policy, but the premium for these policies cannot be discounted. Taxes and charges are not discounted. View T&Cs

Multi-Policy Discount