Caravan Insurance Claims

What you'll need before claiming

• Your GIO policy number 
• Details about when the event occurred and what happened.
• Details of other people or vehicles involved.

Please note:
If the loss is caused by theft, you will need to notify the police and obtain a report.

Thanks, we'll take it from here

You can track the progress of your claim online or you can speak to someone in our claim centre anytime. If we need to confirm anything, we'll call you.

Assessment

If we need to, we'll check out your vehicle to assess the damage.

Repair, replace or payout

All sorted, you're back on track.

Follow up

We'll check in with you to make sure you're happy with the outcome of your claim.