If you’ve forgotten your password for My Insurance Centre, you can retrieve it via the My Insurance Centre login page.  Simply click on ‘Forgot your password?’ and enter your email address. If you’re not sure which email address you used to register, you can try searching your accounts for messages received from GIO.

If you’ve forgotten your email address, we can help with that too. Simply visit the login page and click on ‘Forgot your email address?’, then enter a few simple details.