A Certificate of Insurance provides information about your insurance policy and is sent to you when you purchase your policy (as well as at renewal).

Certain documents for eligible policies, such as your Certificate of Insurance, can be requested online and sent to your email address. If you would like to request a copy, you can do so through GIO Online Services.

After logging in, navigate to the ‘Insured Policies List’ and find the policy you would like to obtain your Certificate of Insurance for. Click on the ‘Get documents’ tab to see an option to have your Certificate of Insurance sent to you.

It will automatically default to the email address we have listed for you; however, you can easily change this field to send your certificate to an alternative email address.

Learn more with this instructional video about how to request documents online.

View video showing how to request your certificate of insurance online.