CTP FAQs

Yes, provided your trailer or caravan is in a roadworthy condition, it’s covered by CTP insurance when being towed by a registered vehicle.

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Compulsory Third Party (CTP) Personal Injury Insurance, also known as a Green Slip, is mandatory in NSW and must be purchased before you can register your vehicle.

If you have an enquiry regarding the saving message on your Green Slip, you can contact the State Insurance Regulatory Authority (SIRA).

The average price of CTP insurance is already lower in country areas than in metropolitan areas.

When you change your address with Service NSW, it will automatically update your CTP.

Once you acquire a new vehicle, it’s important to complete a change of ownership with Service NSW to transfer the registration into your name.

Not exactly. CTP is linked to the vehicle, not the owner, so when you sell your car and transfer ownership/registration, the CTP will automatically transfer with it.

If you have a light vehicle, you can choose to insure and register for either a 6 month or 12 month term. If you have a 12 month policy already, you’ll need to contact us on 13 10 10 (Monday to Friday 8am-6pm or Saturday 8am-4pm) to change it to 6 months.

A Pink Slip is a safety inspection that most vehicles over five years old must undergo to ensure the vehicle is roadworthy. A Blue Slip is an inspection that all unregistered vehicles must undergo before purchasing a Green Slip and Registration. Safety checks can only be performed at authorised inspection stations .

What you need to purchase a Green Slip varies depending on if you are a new or existing customer.

Payment will reach the RMS within:

• 1 hour, if you pay online, by phone, or at a GIO Agency
• 2 business days, if you pay at an Australian Post Office

You need to tell us the age of the youngest driver of the vehicle, regardless of how often they drive the vehicle.

Not everyone's Green Slip will see a price reduction. However, they will receive other benefits when making a claim:

• weekly income payments (if time off work is required to recover)
• reasonable and necessary treatment and rehabilitation expenses
• commercial attendant care (for help needed around the home).

Please note: you can claim these benefits for up to 6 months only.

For more information on benefits for injured people, please visit the SIRA website.

There are only some circumstances under which you can cancel your CTP Green Slip – please call us on 13 10 10 (Monday-Friday 8am-4pm and Saturday 8am-4pm) and we’ll help you out.

Call us on 13 10 10 Monday – Friday 8am – 6pm or Saturday 8am – 4pm and we can find out what caused the problem.

We only use information from Service NSW that is needed to provide you with an accurate quote.

Quotes from other websites, including the State Insurance Authority’s Green Slip Check, are estimates based on information held by Service NSW.

In the ACT, your CTP insurance is attached to your registration, so all you need to do is select GIO as your preferred insurer when paying for your registration.

CTP Insurance is linked to the vehicle, not the owner, so it transfers with vehicle ownership.

You can update the contact information on your CTP Insurance through Access Canberra.

The only way to cancel your CTP Insurance is to cancel your vehicle’s registration.