CTP FAQs
General Enquiries
Yes, provided your trailer or caravan is in a roadworthy condition, it’s covered by CTP insurance when being towed by a registered vehicle.
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New South Wales
No, there’s no need to list a learner on your CTP policy. The only exceptions are if the vehicle:
- is registered in the learner’s name.
- is used for professional driving instruction purposes.
- or it’s the vehicle they will drive once they get their licence.
NSW Compulsory Third Party (CTP) Insurance, also known as a Green Slip, is mandatory and must be purchased before you can register your vehicle in NSW. CTP covers NSW drivers for the costs of a person’s injuries incurred in a motor vehicle accident.
Several factors can affect the price of your policy even if your details haven’t changed, including but not limited to the age of your car, the youngest listed driver and the costs of potential future claims as well as an insurer’s operational costs.
Even with similar driving records and addresses, premiums can vary because different vehicles have different risk ratings.
When you change your address with Service NSW, it will automatically update your CTP.
Once you acquire a new vehicle, it’s important to complete a change of ownership with Service NSW to transfer the registration into your name.
Not exactly. CTP is linked to the vehicle, not the owner, so when you sell your car and transfer ownership/registration, the CTP will automatically transfer with it.
If you have a light vehicle (vehicles with GVM less than 4.5 tonnes), you can choose between a 6 month or 12 month term.
As long as you pay for both the CTP Insurance and registration within 21 days of the due date, you can choose a 6 month term for the renewal of your CTP.
If it’s been more than 21 days since your registration was due, you can only choose the 12 month period, unless there are ‘extenuating circumstances’ for us to accept the late payment.
You can manage your NSW CTP Green Slip online. You can register or log into GIO My Account to pay or edit your policy details including renewal term, driver details and driving history.
TfNSW is a NSW State Government agency with various responsibilities within the road and transport sector.
A Pink Slip is a safety inspection that most vehicles over five years old must undergo to ensure the vehicle is roadworthy. A Blue Slip is an inspection that all unregistered vehicles must undergo before purchasing a Green Slip and Registration. Safety checks can only be performed at authorised inspection stations.
Payment will reach TfNSW within:
- 1 hour, if you pay online, by phone, or at a GIO Agency
- 2 business days, if you pay at an Australia Post Office
It’s important we know the age of the youngest driver of the vehicle, so you should list them even if they only drive your car once a year.
To manage your NSW CTP Green Slip online, register or log in to GIO My Account to pay or edit your policy details including renewal term, driver details and driving history.
Call us on 13 10 10 and we can find out what caused the problem.
At GIO, maintaining your privacy is important to us.
Quotes from other websites, including the State Insurance Authority’s Green Slip Check, are estimates based on information held by Service NSW.
GIO makes it easy to pay with three convenient payment options. You can choose to pay online (with a Visa, MasterCard, or American Express), over the phone, or at your nearest Australian Post Office. Check out all the ways you can pay your NSW CTP Green Slip
A CTP Green Slip is compulsory when registering a motor vehicle in NSW. If you drive your car unregistered and without a CTP Green Slip, you may be personally liable for any injuries you cause in a motor vehicle accident.
Yes. If you live in NSW you will need a Green Slip to legally drive because a Green Slip is required to register your car.
The good news is, getting a CTP Green Slip quote is quick and easy.
The standard term for a CTP Green Slip is 12 months. However, for certain vehicles, you may be able to purchase a 6-month policy.
It’s easy to get a CTP Green Slip.
You can get a quote online with GIO quickly and easily, and pay for it online. After you do, we’ll send confirmation directly to Transport for NSW, so you can complete your car registration.
How do I finalise my registration online?
Once you pay for your GIO CTP Green Slip, if the payment is successful, the premium will be debited from your payment card. Online payment of a CTP Green Slip will result in an eGreen Slip being sent to TfNSW immediately.
TfNSW is a NSW State Government agency with various responsibilities within the road and transport sector.
Does GIO offer CTP Green Slips for unregistered cars?
You can take out CTP Green Slip Insurance - aka Green Slip – for an unregistered vehicle. However, you won’t be able to legally drive the vehicle until it’s registered, and registering the vehicle may require certain safety checks depending on its age and circumstances. So it’s probably best to purchase your CTP Green Slip when you know you’ll be able to address those other steps.
No, Comprehensive Car Insurance covers damage to vehicles and property caused by motor accidents, whereas a CTP Green Slip covers injuries to people caused by a motor vehicle accident. They need to be purchased separately. CTP Green Slip is required before you can register your car in NSW, while Comprehensive Car Insurance (or Third Party Property Damage Car Insurance) is not — but driving without it means you could be liable for large out-of-pocket costs if you’re ever in an accident.
No, it doesn’t cover damage to your car, other vehicles or property.
If you’re looking to protect your car from damage, see our Car Insurance products. With a range of cover to choose from, you can choose the product that suits you whether it’s Third Party Property Damage Car Insurance or Comprehensive Car Insurance.
View our Third Party Car Insurance products.
If you buy or sell your vehicle within NSW, then the Green Slip will stay with the vehicle and be transferred to the new owner. Transport for NSW (TfNSW) will automatically notify your CTP insurer of the change. If you purchase a registered vehicle, the Green Slip will be with the previous owner’s CTP insurer.
If you buy a vehicle that has a Green Slip with another insurer but you’d like to remain with GIO, contact us. We can send you a CTP Green Slip notice when your car registration is up for renewal, so you can transfer over.
If you buy a vehicle that has a Green Slip with GIO, you can register or log in to GIO My Account to pay or edit your policy details including renewal term, driver details and driving history.
Since your CTP Green Slip is connected to your registration, some information must be updated with Transport for NSW (TfNSW).
You can also manage your NSW CTP Green Slip online. Register or log in to GIO My Account to pay or edit your policy details including renewal term, driver details and driving history.
Contact us on 1300 118 928 or by emailing appsupport@gio.com.au. Our app support team is available Monday to Friday, 9am to 5pm.
NSW CTP Insurance – View policy documents and edit your policy details including renewal term, driver details and driving history.
ACT MAI Insurance – View Policy
It’s easy to register for GIO My Account. Have your policy number handy; it makes the process much smoother. You can find it on your NSW CTP Green Slip.
If you don’t know your policy number, we can help you find it when you register for GIO My Account. Identification details will be required such as the address, email, and phone number associated with your NSW CTP Green Slip to retrieve your policy number.
As a GIO customer, you can view your NSW CTP documents by logging in to GIO My Account.
Once logged in, click 'get my documents’ then select your policy.
As a GIO customer, you can update your NSW CTP Green Slip by simply registering or logging in to GIO My Account. It’s important to note that any changes may affect your renewal premium.
To make changes to driver details and driving history information, click ‘Update my policy’ and select your policy.
If your policy is due for renewal, the process is a little different. Select your policy and choose the ‘Renew Policy’ tab. You’ll see an option to update your renewal term. The updates will only be effective from your renewal date.
You can choose to receive your CTP policy documents by email and opt-in in for SMS reminders when setting up your policy by providing your email address and mobile number. You can also update this preference in your GIO My Account. If you choose electronic delivery, you won’t receive documents by post.
