CTP insurance DOES NOT cover damage to vehicles or property.

If you need comprehensive or third party property damage insurance you will need to arrange separate cover. For more information about GIO Motor Vehicle Insurance please click here.

Compulsory Third Party (CTP) Personal Injury Insurance, also known as a Green Slip, is mandatory in NSW and must be purchased before you can register your vehicle.

CTP covers your liability and the liability of anyone else who drives your vehicle, for injuries caused to others in a motor accident. It also provides you with access to medical expenses and weekly payments for lost income, for up to six months if you're injured and you're at fault. Conditions apply.

Visit the SIRA website for more information.

The RMS is the NSW State Government agency responsible for:

• Improving road safety.
• Testing and licensing drivers and registering and inspecting vehicles.
• Managing the road network to achieve consistent travel times.
• You can find out more at service.nsw.gov.au

An E-Safety check is the electronic transfer of the Pink Slip vehicle inspection certificate to the RMS.

A Blue Slip is a safety inspection report issued by the RMS to prove that a vehicle has passed the required roadworthy, design and identity standards for registration. You will need a blue slip in the following circumstances:

• Interstate transfers,
• Vehicles that have run out of registration,
• Vehicles that have been imported,

Electronic transmission of your Green Slip is not available for these instances. You will be sent a copy of your paid Green Slip in the mail for these occasions.

A Pink Slip is a safety inspection report issued by an authorised inspection station (eg. garage) to prove that a vehicle has passed the required roadworthy standards for registration. Vehicles more than five (5) years old require a safety inspection as a condition of registration renewal. (See e-Safety check above).

Light vehicles (i.e. vehicles with GVM less than 4.5 tonnes) can insure & register for a 6 month term, in addition to 12 months. Both the Green Slip and Registration need to be paid or completed within 21 days of the registration due date.  This is called the ‘Use-by’ date & is shown on the Green Slip. If the Green Slip ‘Use-by’ date has expired (i.e. exceeded 21 days), then the customer can only register for a 12-month period, unless there are ‘extenuating circumstances’ for us to accept the late payment.

Call us on 13 10 10 Monday – Friday 8am – 6pm or Saturday 8am – 4pm and we can update your details for you.

If a Green Slip is being purchased to start a new registration, you will need:

New Customer

• The vehicle’s VIN, Engine and/or Chassis Number and
• The NSW Driver or Rider Licence, NSW Photocard Number or RMS Customer Number of the registered operator

Existing Customer

• Payment Reference Number (located on your Green Slip)
• Contact number and email address

If the vehicle has only recently been acquired, please ensure that you have completed the change of ownership with RMS at service.nsw.gov.au or a Green Slip may not be able to be purchased.

If you have just moved to NSW and your vehicle is still registered interstate, you will still be able to purchase a Green Slip to establish your registration by providing a vehicle identifier.

If you have just moved from interstate or overseas and have bought a vehicle that is registered in NSW, you should ensure that the registration has been transferred into your name prior to purchasing a CTP policy. Failure to do so could mean you will be unable to purchase a policy.

If you would like to provide us with any feedback or make a complaint, you can contact us at: http://www.gio.com.au/customer-relations/complaints or call 13 10 10

If you do not think the matter has been resolved, you can ask the Motor Accidents Authority for help -  www.maa.nsw.gov.au or by calling 1300 137 131

We will only be using information from RMS that is necessary to provide you with an accurate Green Slip quote. This information has always been required to be provided when purchasing a CTP policy.

For more information on how we handle your privacy, please visit our website at: http://gio.com.au/privacy

Payment of a Green Slip Online, by phone or at a GIO Agency will result in an eGreenSlip being sent to the RMS within an hour of payment. Payment at a Post Office will take up to 2 business days for the eGreen Slip to reach RMS.

Call us on 13 10 10 Monday – Friday 8am – 6pm or Saturday 8am – 4pm and we can find out what caused the problem.

When you change your address for your registration at the RMS they will advise your CTP insurer of your new address.

There are only some circumstances under which you can cancel your CTP Green Slip, including the de-registering of the vehicle and Unused Green Slip. Call us on 13 10 10 (Monday – Friday 8am – 6pm or Saturday 8am – 4pm) and we will help you with any cancellation. To enable us to process a mid-term cancellation, you will need to supply a confirmation of cancellation letter from the RMS.

You need to tell us the age of the youngest driver of the vehicle, regardless of how often they drive the vehicle.

Even if they only drive it once a year. They don’t have to drive the vehicle regularly. This doesn’t include learner drivers (with the exception of vehicles used for professional learner driving instruction purposes), unless the vehicle is registered in their name or it is intended that they will drive the vehicle once they obtain their driver’s licence.

Included in the cost of a CTP Green Slip are Fund Levies. The Fund levy covers the cost of providing the Lifetime Care and Support Scheme (LTCS) and State Insurance Regulatory Authority (SIRA) costs. It also includes a contribution for ambulance and hospital costs, and other services for people injured in motor vehicle accidents.

CTP insurance is linked to the vehicle, not the owner. So if you sell your vehicle, the CTP policy will be transferred to the new owner. The RMS automatically notify the CTP insurer of this change.

Learn how to lodge a NSW CTP claim here.  

Not everyone's Green Slip will see a price reduction. Whilst motorcyclists will not necessarily see a decrease in prices they will receive benefits at the time of claim for up to six months including:

• weekly income payments (if time off work is required to recover)
• reasonable and necessary treatment and rehabilitation expenses
• commercial attendant care (for help needed around the home).

The average price of CTP insurance is already lower in country areas than in metropolitan areas.

Under the reforms, it is expected that Green Slip premiums will reduce in all parts of NSW for motor vehicles and prices will continue to be lower in country areas.

Visit the SIRA website to read more about how prices will be reduced.

If you have an enquiry regarding the saving message on your Green Slip, you can contact the State Insurance Regulatory Authority (SIRA).

Provided your Trailer or Caravan is in a roadworthy condition, it is covered by CTP insurance when being towed by a registered vehicle.