Frequently Asked Questions
You can nominate who receives your Life Protect Death Benefit payout in the event of your death.
Yes, you can apply to increase your cover at any time, but this process is subject to underwriting.
Your other option, to avoid any underwriting, is to consider the Lifestyle Increase Benefit. This benefit allows you to increase the level of your cover by a maximum of $100,000 annually, as long as it’s either the second anniversary of your policy, or you’re under the age of 60 and a life event as stipulated in our PDS occurs.
Yes. We’ve adopted the Life Insurance Code of Practice to ensure you get the highest standards of service in all your dealings with us.
We understand that sometimes our customers need extra care and support at different points in their lives.
We also know that everyone’s situation and needs will be different. We are commited to looking after your needs with sensitivity, dignity, respect and compassion.
Did you know GIO has stores in New South Wales and Victoria? Visit one of our Agency stores, where our knowledgeable Agents can provide personalised service to meet your insurance needs.