Contact us about

ACT MAI Insurance

Ways to get in touch


Policy enquiries

13 10 10

8am–6pm (ACT time)
8am–4pm (ACT time)


GPO Box 4091
Sydney 2001


Claim enquiries

13 10 10

9am–5pm (ACT time)


GIO MAI Claims
GPO Box 706
Canberra ACT 2601


Online enquiries

Fill out our online enquiry form

ACT MAI Insurance online enquiry form

Send us a brief message using the form below and we’ll get back to you as soon as we can.

* = mandatory field

This is located on the top right hand corner of your policy certificate.

We usually respond by email, however there may be instances when we need to speak with you directly.

Get in the know

Know more

Does brand matter with CTP and MAI Insurance?

When shopping around for CTP or MAI Insurance, does it matter which brand you choose?

Your guide to Compulsory Third Party (CTP) and Motor Accident Injuries (MAI) Insurance

CTP and MAI Insurance are different to other kinds of car insurance. Find out more about each, and why it may be useful to have them in addition to other car insurance cover.

CTP and MAI Insurance: what's covered?

Why are CTP and MAI Insurance compulsory, what do they actually cover, and what other forms of insurance might you need? We answer all your questions.


Extra help and support

We understand that sometimes our customers need extra care and support at different points in their lives. We also know that everyone’s situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Find out more