ACT MAI Insurance
Frequently Asked Questions
In the ACT, your MAI Insurance is attached to your registration, so all you need to do is select GIO as your preferred insurer when paying for your registration. Check the following FAQ changes flow through to https://www.gio.com.au/faqs/ctp-insurance.html and https://www.gio.com.au/ctp-insurance.html
MAI Insurance is linked to the vehicle, not the owner, which means if you sell your vehicle the MAI Insurance will be transferred to the new owner. If you buy a new vehicle, the MAI Insurance will be transferred to you.
Just make sure that you advise Access Canberra.
As your MAI Insurance is linked to your registration, you should update your address, phone number and other contact information with Access Canberra.
Cancelling your MAI Insurance means cancelling your vehicle’s registration, which you can choose to do at any time. After you have cancelled your registration it will be illegal to drive your vehicle.
You can lodge your request to cancel at your nearest Access Canberra Service Centre.
Reply Paid 4091
Your Capital City, State, Postcode
GIO MAI Claims
GPO Box 706
Canberra ACT 2601
We understand that sometimes our customers need extra care and support at different points in their lives.
We also know that everyone’s situation and needs will be different. We are commited to looking after your needs with sensitivity, dignity, respect and compassion.
Did you know GIO has stores in New South Wales and Victoria? Visit one of our Agency stores, where our knowledgeable Agents can provide personalised service to meet your insurance needs.