What do I need to do if an injury occurs?
- Ensure that the worker immediately seeks first aid.
- For serious incidents involving a fatality or serious injury or illness, you must notify SafeWork NSW immediately on 13 10 50.
- Report all new injuries within two days of the injury:
- Online
- Email: GIOnewclaims@icare.nsw.gov.au
- Phone: 13 10 10
- Enter the details of the injury in your Register of Injuries. You are required by law to ensure you keep track of work-related injuries and illnesses, and acknowledge this registration in writing to the worker
- We encourage you to maintain regular contact with your injured worker and GIO to ensure all parties work together to achieve a successful outcome.