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Car insurance claims
What you'll need before claiming
Glass or windscreen claim?
For eligible policy holders, after claiming online you'll receive a call-back directly from the glass repairer within 2 hours.
Track your Car Insurance claim online
What you can do online
- Track status of your claim
- View live motor repair progress tracking*
- Pay your excess online
- View or modify your vehicle assessment booking time*
- Check details of repairer
- Upload and download documents related to your claim
- Get updates directly from GIO claim consultants