Motorcycle insurance claims

Need to claim or track an existing claim? It's ok, that's why you have insurance, we're here to help.

Step 1 Icon

What you'll need before claiming

 

  • Your GIO policy number
  • Details about when the event occurred and what happened.
  • Details of other people or vehicles involved.

Please note:
If the loss is caused by theft, you should notify the police and obtain a report.

Step 2 Icon

Choose how you would like to make a claim

Online

24 Hours / 7 days a week

  • Takes only 10mins (approx)
  • Instant claim number & email confirmation
  • Upload photos & documents
  • Track your claim progress
Claim Online Now

Suncorp App

Since GIO is part of the Suncorp Network, GIO customers can access the Suncorp App. The app makes insurance claims easy. It lets you:

  • Keep a record of details at the scene of an accident
  • Upload photos and documents
  • Lodge your claim and receive a claim number instantly
  • Track your claim from start to finish

Sounds pretty handy right?

Download the app

Other ways to claim