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Motorcycle insurance claims
Need to claim or track an existing claim? It's ok, that's why you have insurance, we're here to help.
What you'll need before claiming
- Your GIO policy number
- Details about when the event occurred and what happened.
- Details of other people or vehicles involved.
Please note:
If the loss is caused by theft, you should notify the police and obtain a report.
Choose how you would like to make a claim
Thanks, we'll take it from here
You can track the progress of your claim online or you can speak to someone in our claim centre anytime. If we need to confirm anything, we'll call you.
Assessment
If we need to, we'll check out your vehicle to assess the damage.
Repair, replace or payout
All sorted, you're back on track.
What you can do online
- Track status of your claim
- Pay your excess online
- Upload and download documents related to your claim
- Get updates directly from GIO claim consultants
