Providing you the right support
If you’re in need of extra resources here’s a list of organisations that can help you access the right support and services.
For helpful information, tools and support services
For community support and counselling services
For government support services
We’re here to help
We know a lot of our customers will need support at different times in their lives. If you need extra support, we’re here to help.
Call us on 13 11 55 or visit our customer help and support page for more information.
Essentials by AAI
If you are unable to afford mainstream insurance cover, there may be a solution for your needs. Please visit Essentials by AAI . Essentials by AAI provides low cost cover for those on low incomes in partnership with Good Shepherd.
Insurance is provided for cars and/or contents insurance only, is limited to low sums insured, and is subject to eligibility criteria.
Insurance issued by AAI Limited ABN 48 005 297 807. Read the Product Disclosure Statement before making a decision about this insurance. Click here for a copy. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.
“We” are AAI Limited, issuer of general insurance products under the GIO Brand.
For the purposes of these policies “customer” or “you” are used interchangeably to mean an individual insured, a third-party beneficiary, a potential customer, or an individual which we as an insurer are seeking to recover from. A customer may be liaising with us on their own behalf or via a duly authorised representative.