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Can I choose my own repairer?
With GIO, you can allow us to arrange the repair of your car and have everything taken care for you, or you can choose to have repairs completed by a repairer of your choice.
If you choose your own repairer we still need to complete an assessment of your car at one of our assessment centres or repair facilities. If we agree that the quote from your repairer was reasonable we’ll authorise it and our lifetime guarantee will apply.
So, if a defect arises due to the materials used or workmanship of the repairs, even if you no longer own the car, we'll rectify the problem.