Customer Support Team
Our team is on the ground and ready to support customers impacted by significant weather.
Appointments are available and can be booked HERE
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by severe weather in 2025. Bookings are recommended and can be made HERE.
Please note locations and opening times are subject to change – please refer back to this page for current information.
How you can learn more
Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.
