These are summaries only, and limits, conditions and exclusions apply. For more info refer to the PDS.
Car Insurance payments
Thank you for insuring with GIO. To make payments and renewals easy we have a few different options available.
Ways to save
Review your listed drivers
Check the drivers you have listed on your policy are still correct. In some cases, your listed drivers can impact your premium, depending on their details and claim history.
Low kilometre saving
Consider how many kilometres you are driving each year. It might be less than what you originally told us, especially if you are now working from home. If so, you can adjust your kilometres driven, which may reduce your premium.
Review your optional covers
Check your policy covers what you need, so you’re not paying extra for things you don’t.
Increase your excess
With a range of excess options to choose from, the more you increase your excess the lower your premium will be.
Claims free savings
For every year that you don't make an excess payable claim, we'll give you a credit on next year's premium for that car. The longer you keep your policy with us, the greater the credit – from 5% after one year up to 20% after 15 years+ of continuous GIO Platinum or Comprehensive Car Insurance.
Why has my car insurance premium increased?
Insurance premiums can change from year to year, based on a range of factors. External factors, like the increasing frequency and severity of weather events, fluctuating repair costs, and market forces have an effect.
You may also have received discounts or free coverage last year that no longer apply this year.
Being aware of your options and updating your policy to suit your needs and budget, can help you take control of your premium. Making updates to your excess, amount covered, optional covers and other details can impact your premium. You can make updates to your policy online. Just log in to My Account.
Are learner drivers covered to drive my car?
Yes, learner drivers are automatically covered to drive your car under supervision and there is no need to list them on your policy.
Should I pay for my insurance monthly or annually?
You can save money by paying your GIO insurance premiums annually. Monthly instalments may give you flexibility, but you pay less overall when you pay in one annual lump sum.
Do I get a discount if I have multiple GIO policies?
Combine any 3 or more eligible policies that quality for the multi-policy discount with GIO and we’ll give you a multi-policy discount of 10%. Eligible policies include Home Building, Contents, Landlord, Car, Motorcycle, Caravan or Boat Insurance. A GIO NSW CTP Insurance policy or GIO ACT MAI Insurance policy will count as an eligible policy, but the premium for these policies will not be discounted due to regulatory requirements. View T&Cs
What happens if my payment is overdue?
If you pay your premium by instalments and an instalment is overdue, we will let you know, and we can cancel your policy.
How do I get the details of my latest renewal?
You can view the details of your latest renewal in your paid renewal document. Provided your renewal has been paid in full, your policy isn’t due for a renewal, and you haven’t made any changes to your policy since its start date, you can download this document through GIO Online Services.
Simply log in and click on the policy you want to obtain your paid renewal document for from ‘Insured Policies List’. From there, click the ‘Get documents’ tab, and you should see an option for your paid renewal document.
When you select this option, it will ask you which email address you would like it sent to. It will default to the email address we have listed in your contact details, but you can nominate an alternative.
Can I pay via BPAY?
Yes, you can. Pay with your bank account using the biller code 655746 and your Payment Reference Number (PRN).
What's covered - Comprehensive Car
What's covered - Platinum
What's covered - Third Party Property Damage cover
What's covered - Fire, Theft & Third Party Property Damage
Frequently asked questions
For making a payment
Yes, all drivers who you expect will repeatedly drive your car should be listed, apart from learner drivers who are not required to be listed.
Third Party Property Damage Insurance is optional and provides cover if you need to pay for damage your vehicle causes to another person's vehicle or property.
Whereas Compulsory Third Party (CTP), also known as Green Slip insurance in New South Wales, is compulsory in order to register any vehicle in NSW and the ACT. It covers your liability to pay compensation for injuries to people if the driver of your vehicle was at fault in the accident.