Travel insurance claims

Thank you for insuring with GIO. To make payments and renewals easy we have a few different options available.

What you'll need before claiming

Your GIO policy number
Your contact phone number
Details of what happened

Make a Travel Insurance claim

Call Us

8:30 am - 5:30 pm
Monday - Friday

For emergency medical or travel
assistance call us on

+61 (7) 3305 7057

24 hours / 7 days a week
(reverse charges accepted)

Enquire about your Travel Insurance claim

Call us on
1800 646 279
24 hours / 7 days a week

Have the following information handy:

Claim number or policy number
Your email address
Your contact phone number