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Travel insurance claims

Thank you for insuring with GIO. To make payments and renewals easy we have a few different options available.

What you'll need before claiming

  • Your GIO policy number
  • Your contact phone number
  • Details of what happened

Make a Travel Insurance claim

Call Us

1800 646 279

8:30 am - 5:30 pm
Monday - Friday

For emergency medical or travel
assistance call us on

+61 (7) 3305 7057

24 hours / 7 days a week
(reverse charges accepted)