Bill Protect

Helps provide an income if you’re sick or injured and you’re not able to work so you can focus on getting better.

Snapshot of Bill Protect benefits:

Receive a monthly payment

  • Choose to receive a monthly benefit between $1,000 and $4,000, if due to sickness or injury you're unable to work.
  • Choice of benefit period; 6, 12 or 24 months.
  • Increase or decrease your cover anytime by calling 1800 607 541.
  • Use your money however suits; this could include covering your rent or mortgage, your utilities, your grocery shopping, your petrol or public transport costs, and any other necessities.
  • If within 30 days of purchasing the policy you're not sure this policy meets your needs you are able to cancel it and receive a full refund of any premiums you have paid, as long as you haven't made a claim during that time.
  • You should be aware that the Bill Protect product will not cover you for pre-existing medical conditions. This means that if the reason you are unable to work is directly or in-directly related to a medical condition you have been diagnosed with but not recovered from or that has been diagnosed or you have sought medical advice for in the past 5 years, the claim will not be paid. In addition, if you claim the effects of stroke, brain haemorrhage, heart attack or coronary disease we will not pay benefits or refund any premium if in the past five years you met certain criteria relating to body mass index, blood cholesterol, blood pressure or diabetic complications.
  • The product will however provide cover if you were to be unable to work as a result of an accident or a new medical condition which is not considered pre-existing now, at the time of application.

Enhance your coverage with Optional Redundancy Benefit

  • Add the Redundancy benefit to provide you with some income while you are looking for work if you are involuntarily unemployed.
  • You can choose a monthly redundancy benefit from $1,000 up to $4,000 to cover you if you become involuntarily unemployed with a maximum 3 month benefit period. A 6 month no claim period applies. It is only after this period that you become eligible to claim on this benefit.

For more information on the details of this cover please read the Combined product disclosure statement and policy document (PDS).

What makes GIO different?

Trusted & established

  • Established in 1927 we've been a trusted Australian insurer for almost 90 years.
  • Our consultants in our Australian based call centres are on hand to help.

Supportive and understanding

  • To help with affordability, the Premium Pause Benefit allows you to stop paying premiums for up to 3 months each year you hold your policy. During this time your policy offers no cover.
  • Whilst receiving a monthly benefit under this policy, we will waive your GIO Bill Protect premiums for the time you are on claim.

Easy to apply online or over the phone

  • No medical tests or doctor's reports are required when you apply.
  • There are no lengthy health questions, you must tell us your smoking status, height and weight, that’s it.
  • Fortnightly, monthly or annual premiums available at no extra cost, to suit you.



Check you're eligible

If you can answer 'yes' to the following questions you are able to purchase Bill Protect insurance.


1. Are you aged 18-60 years?

2. Are you a citizen or permanent resident of Australia or New Zealand who currently resides in Australia?


If you're looking to include redundancy...

3. Do you work more than 20 hours per week?

No medical tests or doctors reports are required when you apply.


There are no lengthy health questions,you just have to tell us your height and weight, that's it.


Fortnightly, monthly or annual premiums available at no extra cost, to suit your budget.

Check you're eligible

If you can answer 'yes' to the following questions you are able to purchase Bill Protect insurance:

1. Are you aged 18-60 years?

2. Are you a citizen or permanent resident of Australia or New Zealand who currently resides in Australia?

If you're looking to include redundancy:

3. Have you worked at least 20 hours per week on average over the last 3 months?

Consider how much cover you need

It could be worth taking the time to add up your monthly expenses, so you can select a cover amount that means your lifestyle needn't change too drastically if you couldn't work.

For example:

- Your rent/mortgage
- Groceries
- Petrol
- School fees
- Other insurances e.g car
- Utilities, phone, internet, power, gas

Get covered in 4 simple steps

1. Get a quote
Select the cover amount and price that best suits you

2. Enter your contact details
Name, address, phone and email

3. Purchase
Pay via direct debit or credit card.

4. You're covered
24 hours a day, 7 days a week

Get a quote

If you would prefer a more comprehensive Income Protection policy, you can learn more about the Suncorp product

Straight-forward & personal claims process

Claim time doesn’t have to mean stress time. Below is a brief summary of our simple and straight-forward claims process. 

1. Call Us

Call us on 1800 454 267 as soon as possible after the event

2. Receive a claims pack

We will email, fax or post you a claims pack to be filled in and sent back with all requested information

3. Assessment

Our claims team will keep you updated on the progress of your claim

4. Payout

We pay claims that meet policy terms and conditions usually within 2 business days of an approved claim

Feel in control with GIO

Established since 1927

Trusted insurer for 90 years

Australian based call centres

We are here to help

Join 1.2 million Australians & New Zealanders1

Helping to look after the insurance needs of 1.2 million customers

How to apply or find out more


Get a quote and apply online in under 15 minutes

Get a quote now

Call us

Quotes / Sales / New business
Monday to Friday: 8am – 8pm AEST

Customer service / Existing policies
Monday to Friday: 8am – 6pm AEST

13 10 10

Read the PDS

For more detailed information i.e. how to make changes to your policy, when cover starts and stops, etc

Download PDS

1. Includes customers of both AAI Limited and Asteron Life & Superannuation Limited (Asteron) which hold GIO branded products. Asteron is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL) and is authorised to use the GIO brand.

GIO Bill Protect is issued by Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) except for the redundancy benefit which is issued by AAI. AAI and PV are part of the Suncorp Group. Asteron is authorised to use the GIO brand. TAL Direct and Asteron are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 (TAL) group of companies. If you decide to purchase or vary a financial product, PV will receive fees and other benefits, which will be a dollar amount or a percentage of the premium you pay. You can ask us for more details. Any advice on this page is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV), an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017, AFSL 243260 (TAL Direct) other than in relation to the redundancy benefit when any general advice is provided by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI). The advice does not take into account your personal objectives, financial situation or needs. Therefore, before acting on the advice, you should consider the appropriateness of the advice, having regard to those matters. Before making a decision about the product you should consider the GIO Bill Protect Product Disclosure Statement available from Asteron at or by calling 1800 454 267. The different entities of TAL and the Suncorp Group are not responsible for, or liable in respect of, products and services provided by the other.

Asteron supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email or visit

Premium pause benefit

If you are unable to pay your premiums, for example due to financial hardship, you can contact us and request your premium be paused for up to 3 months over the life of the policy. To activate your Premium pause benefit, you must have paid premiums for the previous 12 consecutive months and your policy must have no outstanding premium payable at the time of your request.

During the period your premiums are paused, your GIO Life Protect policy will only cover you in the event you die as a result of an accident. After the premium pause has ended and you have started paying your premiums, you will be eligible for all the benefits under your policy.

Stepped premiums

If you choose the stepped premium option, your premium is based on your age, gender and your sum insured. The premium stated on your schedule applies during the first 12 months after your policy commencement date. Ongoing premiums will be recalculated each year based on your age at the time of each policy anniversary. This means your premiums will increase with age.

Level premiums

If you choose the level premium option, your premium is based on your age at your policy commencement date, your gender and your sum insured. If you choose level premiums, ongoing premiums will not increase each year as a direct result of your age but will increase due to any increase to your sum insured, including as a result of the Automatic Indexation Benefit.

If you accept the Automatic Indexation Benefit or apply to increase your sum insured, the increased portion of the sum insured will be calculated based on the applicable premium rate for your age at the time of applying for the increase. If you have had a birthday since your policy commencement date, the premium rate that applies to the increased sum insured will generally be higher than when you applied for the original sum insured.