Travel FAQs

Yes, you can conveniently make an online payment on your new or existing Travel Insurance policy.

No, GIO Travel Insurance does not have an age limit.

A pre-existing medical condition is one that you’ve had investigated, treated, received medical advice for or taken prescribed drugs for. Read on for further information to help under if your particular condition is considered pre-existing under your GIO travel insurance policy (please read the PDS for full terms and conditions).

Yes, the maximum journey is 12 months for Holiday Travel Insurance, and 90 days for Annual Travel Insurance.

We have 5 different regions to choose from – worldwide, worldwide (excluding the USA, Canada, Japan and Africa), South East Asia, The South Pacific and Indonesia, and Australia.

You should set your return date as the date you arrive back your home address.

It should be based on the day you purchase your policy.