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An assessor or external adjuster will be assigned to your claim if required and will be in contact as soon as possible to arrange an assessment.

The assessor will have appropriate identification for your peace of mind. Our assessors will be on the ground ready to help you, as soon as they possibly can. Assessors attend site to view the loss, determine liability and to assist in the repair or replacement aspects of the claim. Assessors are not able to scale roofs or enter confined spaces, but will arrange suitable specialists to carry out inspections if required.