Treasury Managed Fund
As a Claims Manager for SICorp, GIO manages Property claims for TMF Agencies.
What is Covered
TMF covers an Agency for loss and/or damage to property it owns or has an interest in.
Agencies wishing to know more about Property cover should refer to the TMF Statement of Cover or can contact our GIO Client Services Team on 1800 411 082.
Making a Claim
GIO recognises that property loss or damage can cause major disruption to TMF Agencies, the process of making a claim is a priority. To provide an easy guide for this process please click on the below diagram for information about how to make a claim.
So that the claim can be notified successfully, we need the Agency to collect and provide the following information:
- A completed Agency Claim Form. For assistance with completing the claim form, please contact your GIO Client Services Manager.
Once the above information is gathered, this information should be lodged with GIO through the Agency TMF Claims Contact. Your Agency contact can provide the policy number and can assist with further details if required.
The nominated Agency TMF Claims Contact will notify GIO of the claim through:
GIO's Claims Lodgement Online Service
This online service allows the Agency TMF Claims Contact/s to notify GIO of a claim as well as track its progress.
Agencies may register for this service by completing the TMF Claims Online Registration form and emailing it to email@example.com. It generally takes up to two working days to set up access to GIO's online system where a username and password will be allocated to each user.
TMF New Property Claims Mailbox
Agency TMF Claims Contact/s can notify GIO about the claim by emailing the appropriate Claim/Notification form including supporting documentation to firstname.lastname@example.org
Claims Lodgement Exceptions
- If the claim is for major business interruption, please contact GIO directly on 1800 882 169 so we can provide immediate assistance.
- All losses and/or damages that are notified to GIO more than 12 months after the date of the loss and and/or damage are not covered.
- All claims under $300 (including GST) are managed directly by the Agency.