Your Privacy Protected

Group Privacy Policy

GIO is a member of the Suncorp Group. Click here to read the Suncorp Group Privacy Policy.

We are committed to protecting your privacy as we conduct our business with you in accordance with the "National Privacy Principles" as required under the Privacy Act 1988.

Under these principles, we:

• only collect and use personal information about you that is necessary for what we do;
• only divulge your personal information to those who are authorised to obtain it; and
• handle privacy requests and complaints promptly and fairly.

We welcome the opportunity to resolve any concerns you may have in respect to your privacy. Should you have a request or complaint concerning your privacy with us our Customer Relations Unit will handle the matter.

If you are not satisfied with our handling of your privacy request or complaint you can refer the matter to the Office of the Federal Privacy Commissioner.

You can contact the Office of the Federal Privacy Commissioner in two ways: