Choose GIO for car insurance, home insurance, contents insurance, business insurance and more.

Our Customer Service Charter

Payments

GIO provides convenient methods for you to pay for your Personal Insurance and Business Insurance policies. Choose one of the methods below:

Type of Cover Description
Online Payments Pay your Personal Insurance policies via the Internet with your credit card. Find out how easy online payments can be.

*Workers Compensation cannot be paid online.
Pay by the Month - Personal GIO offer the convenience of paying your personal insurance premiums in 12 monthly instalments (for a small fee).

*Pay by the Month is not available for Workers Compensation or CTP Green Slip.
Pay by the Month - Business GIO offer the convenience of paying your business insurance premiums in 12 monthly instalments (for a small fee).

*Pay by the Month is not available for Workers Compensation or CTP Green Slip.
Pay by BPAY® You can also use BPAY* through your participating financial institution to make premium payments over the phone.

*BPAY is only available for Personal Insurance cover. Business Insurance and CTP cannot be paid with BPAY.
Pay at Australia Post All Australia Post offices now accept payment for motor vehicle, household, strata, caravan, boat, CTP Green Slip (NSW only) and most business insurance.

You can pay by cash, cheque, EFTPOS or credit card.

All you need is your current notice.

*Workers Compensation cannot be paid at Australia Post.
Pay by Post Mail your payment to us at:

GIO GENERAL LIMITED
Reply Paid 9835
(In Your Capital City)
Australia
(there is no stamp required)
GIO Branches To find the branch nearest to you use our branch locator

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